Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Vitapet Jerhigh Salmon Sticks
Delight your best buddy with the wholesome, meat-based Vitapet Salmon Sticks. These tempting treats are perfect for training or rewarding your dog as they are made with real salmon. Salmon is a great source of omega-3 fatty acids which helps to keep your dogs coat shiny and healthy. Its chewy texture comes from the vegetable glycerin. It also contains red rice, which is unprocessed and rich in antioxidants.
Packed full of natural goodness and proteins, Vitapet salmon sticks are also great for dogs with sensitive stomachs. These natural treats include no artificial colours or flavours, but it contains Vitamin E as a natural preservative. VitaPet Salmon sticks are created with human-grade ingredients and are suitable for dogs of all types and sizes.
- Use as a part of reward or training aid, as a part of a healthy diet.
- Should comprise no more than 10% of a dog’s daily energy requirement.
- Always make sure your dog has fresh, clean water available.
- Feed only under supervision.
- Do not feed to cats.
Feeding Guide:
Dog Size |
Weight |
Treats/Day |
Extra small dogs |
2-2.5kg |
1/2 |
Small dogs |
2.5-5kg |
1 |
Small to medium dogs |
5-10kg |
2 |
Medium dogs |
10-15kg |
2-3 |
Medium to large dogs |
15-25kg |
3 |
Large dogs |
25-35kg |
3-4 |
Extra large breeds |
Over 35kg |
5 |
- High-protein treats made from real salmon
- Ideal for training and rewarding your furry friend
- Rich in omega-3 which keeps the coat shiny and healthy
- Vegetable glycerin for a chewy, tender treat
- Red rice which is rich in antioxidants
- Fibre to aid digestion
- No artificial preservatives or flavours
- Vitamin E as a natural preservative
- Good for dogs with sensitive digestive systems
- Suitable for all dog ages
- Comes in a resealable bag
Key Ingredients:
Salmon, rice flour, vegetable glycerine, tapioca, natural flavour, red rice, sorbitol, fibre, salt, vitamin E
Nutritional analysis:
Protein (min) 23%, Fat (max) 16%, Ash (max) 5%, Fibre (max) 1.5%, Moisture (max)20%, ME 340Kcal/100g
Brand:
VitaPet
Manufacturer:
Masterpet