Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Neovet Fleas, Heartworm & Worms Treatment for Cats and Kittens
Neovet for Cats and Kittens is a topical multi-parasite protection for fleas, worms, and heartworm, and ear mites. It eliminates fleas, and flea larvae and reduces the incidence of flea allergy dermatitis. This monthly spot-on formula also treats and controls heartworm, roundworms, hookworms and lungworms, and ear mites. Specially formulated with the powerful ingredients imidacloprid plus moxidectin, this potent formula kills fleas and mites on contact (parasites don’t have to bite) and protects against immature, adult and larval stages of intestinal worms. It is an affordable, veterinary-grade treatment that is completely safe and effective for use in cats and kittens from 9 weeks of age.
How does it work?
Neovet is a topical spot-on flea, heartworm, and worm treatment that contains Imidacloprid and Moxidectin as active ingredients. It is an antiparasitic agent used topically to treat parasites in dogs and cats. When used in cats and kittens, it disrupts the central nervous system activity of invertebrates causing paralysis and death of the parasite. It collects in the oils of the skin and hair follicles and then is released over time. It kills fleas and mites on contact and treats and controls intestinal parasites such as roundworms, hookworms and lungworms, including heartworm.
- Remove the tube from the blister pack
- Hold the tube upright, peel the ring lock off, then twist off the cap
- Make your animal stand still and part the hair until the skin is visible
- Place the tip of the tube and squeeze the tube firmly to apply the solution
- Repeat the treatment monthly as required
- Refer to the below table for dosage
Dosage Table:
Cat Size |
Body Weight |
Tube Dose |
Pack Colour |
No. of Tube per Month |
Kittens and Small Cats |
Up to 4kg |
0.4ml |
Orange |
1 |
Adult Cats |
Over 4kg |
0.8ml |
Purple |
1 |
- Internal and external parasite control treatment
- Eliminates fleas, flea larvae, and mites
- Treats and controls roundworms, hookworms, and lungworms
- Prevents deadly heartworm disease
- Reduces the incidence of Flea Allergy Dermatitis
- Easy to use, affordable, and veterinary grade treatment
- Safe and suitable for use in cats and kittens from 9 weeks of age
- For topical use only
- Avoid direct contact with eyes, and mouth
- Keep out of reach of children
- Use with caution in sick, debilitated or underweight animals
- Store in a cool and dry place
Target Species |
Cats and Kittens |
Mode of Administration |
Topical |
Active Ingredients |
Imidacloprid and Moxidectin |
Manufacturer |
Neove Pharma |
Brand |
Neovet |