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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hikari Herptile DragonGel is a lab-verified nutrient mix loved by most lizards. Rich and flavourful in taste, this reptile food is specifically formulated to resemble the taste that omnivorous lizards are attracted to. It is rich in mealworm meal, silkworm meal, and vegetable ingredients, like Japanese mustard spinach, and contains all the necessary trace nutrients that younger lizards need to live a long and health-filled life while eliminating the need for calcium or other mineral supplements.
Exclusive use of DragonGel significantly lowers odour compared to live food, with faeces not sticking to enclosure surfaces, thus simplifying maintenance. Moreover, the specially designed pouch of this product eliminates parasite and bacterial concerns, while the absence of preservatives minimises the risk of long-term health issues.
Hikari DragonGel is ideally recommended as a daily diet for most vegetable- and insect-eating lizards, like bearded dragons, ocellated lizards, and water dragons. It is best for younger lizards and can be used as a supplemental diet for vegetable-eating adults. It does not require any preparations or mixing; simply spout and feed!
Feeding amounts:
| For baby lizards (smaller than 8" or 20cm) | Feed a small amount daily |
| For sub-adults (8" to 15" or 20cm to 40cm) | Suggested feeding - Hikari Dragon Delite Gel. |
| Target species | Reptiles |
| Product type | Reptile food |
| Ingredients | Mealworm, japanese mustard spinach, bran, soybean meal, brewers dried yeast, whole crushed silkworm pupae, dried seaweed meal, citric acid, extracted seaweed meal, dried tomato, dried carrot, mulukhiya meal, dried pumpkin, choline chloride, vitamin E supplement, L-ascorbyl-2-polyphosphate (stabilized vitamin C), d-calcium pantothen- ate, riboflavin, vitamin A supplement, thiamine mononitrate, pyridoxine hydrochloride, niacin, folic acid, vitamin D3 supplement, biotin, calcium carbonate, monosodium phosphate, ferrous sulfate, magnesium sulfate, zinc sulfate, manganese sulfate, copper sulfate, calcium iodate. |
| Brand | Hikari |
Guaranteed Analysis:
| Crude Protein | min. 8% |
| Crude Fat | min. 1% |
| Crude Fiber | max. 2.5% |
| Moisture | max. 80% |
| Ash | max. 4% |
| Phosphorus | min. 0.1% |
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