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Brand: Kong
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KONG Aqua Rope Water Float Toy for Dogs

5 / 5
Reviews: 1
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Shipping Fee

A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.

Standard shipping charges based on the product weight and shipping location shall be applicable to these products.

The shipping fees will be calculated before checkout

Goods Returned to Sender

In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.

Change of Mind Returns

Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.

We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:

  • The product has been removed from its original packaging.
  • Labels or seals on the product have been tampered with or removed.
  • The product has clear signs of use, damage, or is soiled.
  • The product contains food or medication.
  • The end customer received the product more than 14 days ago.

Damaged or Incorrect Goods

Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.

We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.

Returning a Product

Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:

Returns, 1/106-108, Station Road, Seven Hills, NSW 2147

Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.

Product refunds will be credited to the original payment method used for the purchase.

Cancelling an Order

Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.

Kong Aqua Toy for Dogs

The Kong Aqua Toy is an amazing toy for dogs to add fun and exercise to their lives. It features a Kong Classic shape with a long rope. The Kong Classic shape has a foam core that keeps it floating in water, while the long rope helps you throw the toy further for an exciting throw and fetch play with your dog. The toy is great for training your dogs on water retrieval skills and can also be used for fun playing with your dog.

  • Use Kong Aqua for water retrieve play
  • This is an interactive play toy; do not use it as a chew toy.
  • Supervise your dog when playing in water/pool.
  • Size: Medium
  • Dimension: 25 inches in Length (including rope), 2.25 inches in width
  • Durable toy for in and out-of-water play
  • Features Kong Classic shape and long throw rope
  • Easily floats on water
  • Best suited for water retrieval training
  • Promotes fun and exercise activities for pets
  • Supervise the pet when playing to prevent accidental swallowing.
  • Regularly inspect this toy to prevent any damage.
  • Replace the toy if it is torn or damaged.
Target Species Dogs
Material Kong Classic Shape with foam core
Brand Kong
Product Reviews
5
Reviews: 1
5 Star 4 Star 3 Star 2 Star 1 Star
Jasmine

Useful for exercise

The rope helps me in throwing it farther. It is just perfect for my buddy's exercise.

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