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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Small pets like guinea pigs, rabbits, hamsters, gerbils, and chinchillas may not get essential vitamins from their diet. The deficiency of any vitamin may lead to very serious health consequences as they play an important role in regulating bodily functions. Oxbow Multivitamin Supplement is a hay-based, high–fibre supplement, enriched with various vitamins like Vitamin A, C, D3, E, K, and B–complex that are essential for the optimum body functioning of your pet. It is also a source of Omega 3 and 6 fatty acids for healthy skin and coat Moreover, its timothy grass, barley flour, and oat groat flour contribute to the digestive health of pets. Oxbow Natural Science Multivitamin Supplement contributes to the maintenance of vision, immunity, skin and coat health, bone and muscle health, and metabolism by supplementing crucial vitamins.
| Target Species | Small pets |
| Active Ingredient | Timothy Grass, Barley Flour, Oat Groat Flour, Cane Molasses, Flax Seed Meal, Choline Chloride, Brewers Dried Yeast, L–Ascorbyl–2–Monophosphate (Vitamin C), Guar Gum, Vitamin E Supplement, Rice Hulls, Fat Product, Mixed Tocopherols (preservative), Calcium Carbonate, Niacin, d–Calcium Pantothenate, Menadione Sodium Bisulfite Complex, Vitamin A Supplement, Biotin, Riboflavin Supplement, Vitamin B12 Supplement, Mineral Oil, Pyridoxine Hydrochloride, Vitamin D3 Supplement, Folic Acid, Thiamine Mononitrate, Rosemary Extract |
| Manufacturer | Oxbow Animal Health |
| Brand | Oxbow Animal Health |
Guaranteed Analysis:
Per 2g tablets:
| Crude Protein (min) | 10.00% |
| Crude Fat (min) | 4.00% |
| Crude Fiber (min) | 9.00% |
| Crude Fiber (max) | 13.00% |
| Moisture (max) | 10.00% |
| Ash (max) | 7.00% |
| Calcium (min) | 0.50% |
| Calcium (max) | 0.90% |
| Phosphorus (min) | 0.40% |
| Copper (min) | 7mg/kg |
| Vitamin A (min) | 200 IU |
| Vitamin D3 (min) | 20 IU |
| Vitamin E (min) | 1 IU |
| Ascorbic Acid (Vitamin C)(min) | 5 mg |
| Omega 3 Fatty Acids (min) | 1.20% |
| Omega 6 Fatty Acids (min) | 1.40% |
This is my second time buying with them
I didn't know about it until my friend suggested to buy them
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