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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Essential Mousse is a rinse-free cleansing and repairing formula for dogs, cats and small mammals (rabbits, ferrets, guinea pigs, hamsters, rats, mice). The product comes in an easy-to-use non-aerosol pump dispenser. Dermoscent Essential Mousse offers vital nutrition for your pet's growth. The formula moisturises and deodorises the skin. Plus, it purifies and eliminates the dirt without requiring to rinse and thus improves skin and coat health. The product is perfect for pets on travel, after walks or those living in apartments/flats. Dermoscent Essential Mousse is ideal for pets which are difficult to be washed with water and for hospitalized pets.
| Target Species | Dogs |
| Physical Description | White foam like substance |
| Mode of Administration | Topical |
| Active Ingredients | Hemp oil, essential oil of niaouli, a saponaria root extract, a soothing agent derived from pumpkin seeds, cleansing base contains a lichen extract and lipoaminoacides from green apples |
| Manufacturer | Blackmores |
| Brand Name | Paw |
They send them in real good time
Cheapest from the rest of the places
Delivery was very fast as compared to the other site I have ordered from.
I recently came across this product and I find it very helpful to clean my pet well in the situations like traveling.
A: Essential Mousse is presented in a non-aerosol pump dispenser bottle, and it is the first rinse-free cleansing and repairing care designed for frequent use for dogs, cats, and small mammals (rabbits, ferrets, guinea pigs, hamsters, rats, mice…).
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