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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
4Cyte Epiitalis Equine Granules is a premium daily feed supplement to protect and repair damaged joints and actively maintain joint health in horses. This oral joint supplement contains EPIITALIS; a unique advancement in joint health containing a plant oil extract patented for its ability to proliferate chondrocyte cells in the presence of inflammation. It has been intended for treating mild to moderate Osteoarthritis (OA), and after joint damage or surgery.
Moreover, it is also ideal for controlling and treating symptoms such as stiffness, and suppleness (trouble in jumping, running or playing). Formulated with the quality ingredients, the raspberry -flavoured granules improve and maintain healthy joints at any stage of life. It is safe to be used as a long-term joint care and can also be used in conjunction with any ongoing treatments.
Introduction dose: 1/4 scoop mixed with feed; slowly increase over the first five days.
Maintenance dose: 1/2 scoop (10.5g) per day
For horses having undergone recent surgery or with poor joint function, it is recommended to feed one scoop (21g) per day for the first four weeks. Then reduce to the maintenance dose of 1/2 scoop daily.
| Ingredients | Epiitalis, Abalone, New Zealand Green-Lipped Mussel, Marine Cartilage |
| Mode of Administration | Oral |
| Product type | Joint Care Treatment |
| Target Species | Horses |
| Manufacturer | PROVET |
| Brand | 4Cyte |
Reduced pain for sure
It got delivered pretty quickly. I am highly satisfied with the product.
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