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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Neovet For Medium Dogs is a broad-spectrum topical treatment for dogs. This monthly spot-on formula is indicated for use in 7 weeks and older puppies and dogs, weighing between 4-10 kg.
Neovet Aqua kills adult and larval fleas on contact preventing canines from flea bites. It kills fleas emerging from the environment, thus breaks flea life cycle. When administered once every month, Neovet prevents heartworm infection. It treats and controls larval, immature, and adult stages of gastrointestinal worms including roundworms, hookworms, and whipworms.
Neovet For Medium Dogs 4-10kg treats and controls sarcoptic mange, ear mites, and lice.
Dosage Table:
| Dog Size | Body Weight | Tube Dose | Pack Colour | No. of Tube per Month |
| Puppies and Small Dogs | Up to 4kg | 0.4ml | Green | 1 |
| Medium Dogs | 4-10kg | 1.0ml | Aqua | 1 |
| Large Dogs | 10-25kg | 2.5ml | Brown | 1 |
| Extra Large Dogs | 25-40kg* | 4.0ml | Blue | 1 |
*For dogs over 25kg, apply to divide the dose into three application sites; one site between the shoulder blades, one site on the middle of the back between the hips, and one site in between.
| Target Species | Dogs and Puppies |
| Mode of Administration | Topical |
| Active Ingredients | Imidacloprid and Moxidectin |
| Manufacturer | Neove Pharma |
| Brand | Neovet |
Neovet is the best flea and worm protection
I recommend this brand to everyone
They offered me great great prices
With Neovet, I don't have to worry about her protection
Bought for the first time and it turns out well
A: Please let the application site dry before applying the topical treatment to your dog.
A: Neovet contains imidacloprid and moxidectin.
A: We recommend you consult with a vet about this.
A: Neovet works quickly after administration. It targets the nervous system of parasites, making them hyperactive before dying. These parasites often rise on the pet's coat and bounce. Hence if you see fleas after treatment, it's often a sign that the product is working.
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