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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
To control ear mites and ear canker in dogs and cats, Troy Ear Canker drops is an ideal solution. Enriched with antiparasitic and antifungal qualities, it is highly effective in treating and preventing ear infestations caused due to ear mites. Effective in eliminating ear mites and ear canker, Troy Ear Canker drops is highly beneficial in preventing ear infestations.
The major ingredients in Troy Ear Canker drops provides antibacterial, antiparasitic and antifungal efficacy. It kills ear mites and removes ear canker in both felines and canines. It controls itching and prevents inflammation in pet ears.
No contraindications seen in using Troy Ear Canker drops in dogs and cats.
| Target species | Dogs and cats |
| Mode of application | Topical |
| Key Ingredients | Dichlorophen, Piperonyl butoxide, Pyrethrins 500µg/mL. |
| Manufacturer | Troy Laboratories |
| Brand | Troy |
Not going anywhere else now
it works exactly as it says, glad that i used it for my cat, she was having frequent ear infections
Absolutely !!!
It did well and I'm willing to buy it again for'em
I used this product to cure ear mite infection in my pet and to my amazement it worked very swiftly. Within 2 days all his infection was cleared.
A: We recommend you consult with a vet about this.
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