Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Prime100 SPD Slow Cooked Kangaroo & Pumpkin
SPD Slow Cooked Kangaroo & Pumpkin is a complete, balanced, and single-protein dog food recipe made from Australian kangaroo and pumpkin. It combines selected ingredients and crafted broth, simmered low and slow, resulting in a delicious,
full flavoured, wholesome diet.
Pumpkin, natural prebiotics, and added postbiotics provide functional gastro-intestinal support and promote a healthy microbiome in the gut, whereas kangaroo meat is a hypoallergenic novel protein source that is highly effective in supporting
dogs with food sensitivities or allergies. This dog food also supports heart health, weight, and gastrointestinal health and helps with conditions like pancreatitis, dermatitis, etc. It is also suitable for elimination diets and food trials.
Moreover, the packaging of Slow Cooked for Flavour Range is made from 71% plant-based materials and has 6x less impact on climate change than cans.
- Give approximately 300g per 5kg bodyweight
- Always keep fresh water available.
- Adjust feeding amount if mixed with other dog food.
- The feeding guidelines may vary as per the dietary requirements of individual dogs.
- Novel and hypoallergenic single protein diet for dogs
- Made with fresh Australian ingredients
- Great for gut and weight
- Balances gut microbiota
- Supports heart health
- Helps with pancreatitis and dermatitis
- No artificial flavours, colours, or preservatives
- Contains essential fatty acids and omega 3 and 6
- Low in fat
- GMO, grain, and gluten free
- High in omega 3 and 6
- Suitable for all adult and senior dogs
- Store in a cool, dry place.
Ingredients |
Australian Kangaroo, Pumpkin, Quinoa, Bamboo Fibre, Functional Oils (Sunflower, Flaxseed, Algae), Vitamins & Minerals, Chicory Root Extract, Trumune® Postbiotics, Salt, Psyllium Husk, Algimun®, Parsley, Taurine, Glucosamine, Chondroitin |
Calorie Content |
80 kcal/100g |
Guaranteed Analysis |
- Crude Protein (min) 10%
- Crude Fat (min) 1.5%
- Crude Fibre (max) 3%
- Moisture (max) 80%
- Glucosamine (min) 500mg/kg
- Chondroitin (min) 500mg/kg
|
Manufacturer |
Prime100 |