Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
ONE (With Everything!) Small Insect Protein Bite Treats for Dogs
One (With Everything!) Small Insect Protein Bite Treats is a nutrient-rich snack that’s great for your dog and the environment. Made from 70% insect protein, which is the world’s most sustainable protein source, these delicious morsels
are more than your average dog treats. This protein is rich in amino acids profile and is as nutritious as chicken or fish.
Moreover, they are also rich in fibre and fats, and are minimally processed for maximum taste and nutrition. These functional treats are ideal for training, an on-the-go energy boost, or making new friends at the park. The nutritional profile
of these treats ensures that your furry friend is getting all the nutrients that they need to thrive. The small-sized bites are suited to smaller dog breeds or are perfect bite-sized treats for dogs and puppies.
The insect protein used in these treats is carbon neutral and, therefore, is great for the environment too. It contributes to saving tonnes of food produced globally from ending up in landfills. Therefore, it reduces food waste and helps save
the planet.
- Offer as a snack or use it as a reward for training.
- Always keep clean, fresh water available.
- Do not substitute it for dog food.
- Nutrient-rich snack for dogs
- Packed with insect protein
- High in protein, fibre, and fats
- Carbon-neutral protein
- Sustainable protein - ideal for environment
- Minimally processed for maximum taste and nutrition
- Contains all-natural ingredients
- Ideal for training or an on-the-go energy boost
- May not be suitable for pets or humans with shellfish allergies.
- Not for human consumption.
- Keep it sealed and out of direct sunlight.
- Treats should be consumed within 2 weeks of opening.
- Supervise your pet while feeding.
- Keep it out of the reach of pets and children.
Brand |
One (With Everything!) |
Ingredients |
Insect protein, oat flour, rice flour, citrus fibre, sauerkraut extract |
Typical analysis:
Protein |
31% |
Fat |
18% |
Fibre |
7% |
Calcium |
1.20% |