Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Black Hawk Adult Grain Free Lamb Dry dog food is a protein rich diet formulated for dogs, especially for dogs sensitive to grains. Made with real Australian meat, the dry food ensures the total health of your dog. It builds strong muscles, improves joint health and mobility, strengthens immunity and maintains optimal digestion. This 100% grain free diet is easy to digest and supplies the required amount of proteins and minerals to your dog. The dry balanced diet is free from corn, wheat, barley and rice. The delicious Lamb meat is highly palatable and liked by most dogs.
Black Hawk Grain Free Lamb Dry Adult Dog Food is recommended for dogs of all breeds and sizes.
Feeding Guidelines:
- Dosage depends on recommended feeding portions.
- Feeding portion each day – please adjust quantities as needed.
- Feeding quantities may vary by breed, age, activity level and climate.
- When changing food, it is crucial to go gradually as your pet gets used to new flavours and textures.
- Ensure to provide clean drinking water all the time.
- Provide food for nursing and pregnant dogs all the times.
Daily Feeding Guide
1 Metric Cup = 125 gm Approx.
WEIGHT
|
GRAMS
|
CUPS*
|
Up to5kg
|
20-70
|
¼ – ½
|
5-10kg
|
70-100
|
½ – ¾
|
10-15kg
|
110-150
|
¾ – 1¼
|
15-25kg
|
150-250
|
1¼ – 2
|
25-35kg
|
250-350
|
2 – 2¾
|
35kg*
|
Add 100g per 10kg of body weight
|
Add ¾ per 10kg of body weight
|
- Enriched with vitamins and minerals
- Real meat proteins sourced from Australian farms
- Added benefits of emu oil for joint health and skin and coat health
- Maintains intestinal health
- Improves immunity
- Loaded with peas and sweat potato for digestion and bone health
- No grains and glutens
Average Nutrient and Calorific Value
Nutrient
|
Dry Matter %
|
Crude Protein
|
28% (min)
|
Crude Fat
|
18% (min)
|
Crude Fibre
|
2% (max)
|
Crude Ash
|
10% (max)
|
Calcium (Ca)
|
2.30% (max)
|
Phosphorous (P)
|
1.30% (max)
|
Moisture
|
10% (max)
|
ME
|
3700 Kcal/kg
|
Ingredients:
Lamb Meal, Chicken Meal, Peas, Tapioca, Chicken Fat (naturally preserved with Rosemary Extract, Mixed Tocopherols and Citric Acid), Potato, Sweet Potato, Chicken Gravy, Sugar Beet Pulp, Essential Vitamins and Minerals (see tables), Salmon Oil, Sunflower Oil, Chicory Root, Di-Calcium Phosphate, Egg, Alfalfa, Salt, Apple, Brewer’s Yeast, Pumpkin Seeds, Natural Antioxidants, Coconut Oil, Yoghurt Powder, Emu Oil, Blueberries, Cranberries, Dandelion Tea, Parsley, Peppermint Tea, Rosemary Extract, Chondroitin, Glucosamine, Carrots, Yucca Schidigera, Spinach, Kelp, Tomato, Beta Carotene.
Manufacturer:
MasterPet
Brand:
Black Hawk