Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Advance Mobility Adult Small Breed Chicken with Rice Dry Dog Food
Advance dog food designed by expert dog nutritionists to support better health and well-being. The small breed mobility pack is a blend of healthy ingredients and minerals that support healthy bones. Premium dog food is made with natural ingredients and is free from artificial flavors and colors. Moreover, it is free from wheat, soy, and beef for improved digestion and gut health.
The naturally made ingredient food is full of vital nutrients and minerals that improve joint and bone condition in dogs. For instance, prebiotic fiber colonizes healthy bacteria in the digestive tract to maintain a healthy gut. Vitamin D, Calcium and Phosphorus support healthy bones and joints. Manganese, calcium, Chondroitin, Glucosamine and Omega 3 fatty acids support bone structure and cartilage, maintaining healthy joints. Vitamin E is rich in antioxidants and provides defense against Australia’s climate. L-Carnitine helps turn fat into energy- supports healthy body weight and lean muscle.
- Use the table below for accurate feeding guide
- Keep a bowl of fresh drinking water beside food
- Note that any new change in food should be gradually introduced over a period of seven days
Dosage:
Weight of the Dog |
Cups Per Day For Inactive Cat |
Cups Per Day For Active Cat |
2.5 kg |
1/2 |
2/3 |
5 kg |
3/4 |
1 |
7.5 kg |
1 1/4 |
1 1/3 |
10 kg |
1 1/2 |
1 1/2 |
12.5 kg |
1 2/3 |
2 |
15 kg |
2 |
2 1/4 |
- 1 standard metric cup (250 ml) =100 grams
- 33 Feeding says based on 5 kg adult dog inactive deeding guide
- When feeding both Advance dry and wet food simply halve the recommended quantities of each product and let your pet enjoy the benefits of both formats
- Premium quality dog food with chicken and rice flavour
- Blend of nutrition that improves joint and bone health
- Rich in antioxidants that help cope with Australia’s climate
- Contains no artificial flavor and colors
- Does not contain wheat, soy, corn, and beef
- It converts fat into energy, maintains weight, and leans muscle
Ingredients |
Chicken Meal; Rice; Sorghum; Natural Flavor (Chicken); Dried Beet Pulp; Turkey Meal; Chicken Fat; Sunflower Oil; Fructo-oligosaccharides; Salt; Vitamins and Minerals; FishOil; Sodium Tripolyphosphate; Inulin; Green Lipped Mussel Powder; Antioxidants; Amino Acids (incl. Methionine); L-Carnitine. |