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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Plexident Dental Chews are specially formulated to keep your dog’s teeth clean, gums healthy and prevent tartar buildup. They are made using exceptional Bacillus subtilis - an oral probiotic that reduces the oral bacteria and acid buffer to neutralize the acid production. The dog dental care chews also contain extracts of pomegranate, grapeseed, and seaweed rich in biochemicals like polyphenols, tannins, and anthocyanidins and have anti-inflammatory properties.
The added ingredients help maintain the overall health of the body and aid in keeping your pet’s breath fresh. The hard texture of the dental care chews keeps the dental care in check. Made with natural ingredients and free from artificial flavours and colours, these treats are the ideal choice for your pooch! They are suitable for dogs and puppies of 6 months of age or older and weighing 2kg or more.
| Target Species | Dogs |
| Ingredients | Rice flour, sorbitol, tapioca starch, potato starch, acid buff, beef liver, kangaroo meal, sugar, sea salt, kangaroo liver, canola oil, alga 95 kelp extract, pomegranate extract, grapeseed extract, vitamin and mineral mix (includes: zinc, iron, vitamin E, B2, B1, B6) potassium sorbate, Bacillus subtilis |
| Manufacturer | Crooked Lane | Zoo Pets Pty Ltd |
| Brand | Plexident |
Typical Analysis:
| Protein [% w/w] | 9.4% |
| Fat [% w/w] | 3.2% |
| Crude Fiber [% w/w] | <0.1% |
| Salt (NaCl) [% w/w] | 3% |
| Metabolizable Energy [MJ/Kg] | 11.6% |
Each 40g chew contains: Acid Buff 3400MG, Bacillus subtilis DE111® 1 x 10⁶ Kelp Extract 200mg, Pomegranate Extract 60mg, Grapeseed Extract 40mg
My Coco and Molly seem to like these. Great herbal product.
These dental chews are really effective and it has maintained my dog's oral health in check.
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