Refer Your Friends & Earn Easy Money
Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Petosan Silentpower, the first double-headed sonic toothbrush for dogs, was developed to offer outstanding dental hygiene.
How it works:
The Petosan Silentpower blends the advantages of modern sonic technologies with the benefits of the patented double-headed toothbrush. The Petosan toothbrush has two heads that clean quickly and efficiently. The brush can be easily directed along the teeth, brushing both sides at the same time. The brush head's 45-degree angle helps you to reach and properly clean below the gum line.
Cleaning your dog's teeth with 20,000 bristle strokes per minute is much faster and more effective than using a manual brush.
Animal Type
Dog
Brand
Petosan
Breed
Suitable for all Breeds
It came in real slow but useful though
The 45-degree angle makes it really amazing and effctive
I absolutely loved using it
Tried many brushes but this has Soft, high-quality bristles that doesnt harm his oral cavity.
An effective product. Was helpful.
A: Yes, Petosan toothbrush comes with soft, high-quality bristles that are gentle on the dog's gums and can be used on all dog breeds.
A: No
A: The toothbrush does not include a battery. It will need a single AAA battery for use.
MAX PET SUPPLIES PTY LTD. ABN: 86 603 803 738 © 2024 VetSupply.com.au - All Rights Reserved.
