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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hexarinse is a vet recognised dental product for use in dogs, cats and horses. This palatable rinse helps in the prevention of plaque accumulation and gingivitis. This oral rinse aids in the prevention of periodontal disease and promotes good oral health. Hexarinse is an alcohol-free formulation that leaves your animal with fresh breath. It provides soothing and temporary relief of minor gum irritation. This easy and ready to use oral rinse controls bad breath. This highly palatable solution is flavoured that pets love
How does it work?
Hexarinse is made up of well recognised active ingredients which are used commonly in human dental health care products. These ingredients aid in the decrease of the nasty pathogens in the mouth and promote good oral health. The active ingredient Chlorhexidine helps significantly in reducing plaque and the progression of gingivitis. The daily use helps to keep your pet’s dental health at optimal. Hexarinse can be used in conjunction with regular tooth brushing and dental diets.
Dogs and Cats
Suggested Dose Volumes:
Horse
Contraindications:
| Target Species | Dogs, Cats & Horses |
| Mode of Administration | Oral |
| Active Ingredients | Chlorhexidine Gluconate, Zinc Gluconate, Cetylpyridinium Chloride |
| Manufacturer | Virbac |
| Brand Name | Virbac |
Not only does it clean but prevents tooth and gum disease as well.
Helps freshen the mouth and the breath is fresh. Good product.
The product is really good.
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