Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Trilogy Australian Barramundi with Pacific Island Tuna + New Zealand Lamb Dry Cat Food
Trilogy Dry Cat Food is carefully designed to meet the instinctual and nutritional needs of indoor cats. This one is a complete cat food recipe made with sustainable, hormone-free, and antibiotic-free barramundi from the tropical waters of the Northern Territory of Australia, Pacific Island tuna, and freeze-dried New Zealand lamb pieces. It is so rich in protein that your cat will naturally desire it. It also contains natural grass and fibre to support healthy digestion and yucca extract to help reduce litterbox odours. It contains natural cellulose to help control hairballs in cats. This cat food is also added with vitamins, minerals, and trace nutrients to support your cat’s overall health. Moreover, it does not contain any corn, wheat, soy, preservatives, or artificial colours. Help your cat instinctively eat, rest, and play, as they would in nature, with the Trilogy Australian Barramundi Dry Cat Food.
- Feed as per the instructions given on the label or as directed by the vet.
- If you are new to this food, transition slowly over a period of over 7 days.
- Your cat’s nutritional requirements may vary according to activity, individual metabolism, health, and environment.
- You can adjust the feeding quantities as per your cat’s individual requirements.
Feeding table:
Cat Weight (kg)
|
Dry (g)
|
1-3
|
20-45
|
3-5
|
45-65
|
5-7
|
65-80
|
- Specially formulated diet for indoor cats
- Made with Australian sourced, high-quality protein
- Contains Australian Barramundi with Pacific Island Tuna
- Added with freeze-dried pieces of lamb
- Grain-free kibble
- Natural grass and fibre to support digestion
- Contains chicory root and yucca extract to reduce litter box odour
- Contains natural cellulose to help reduce hairball formation
- With added vitamins, minerals, and trace nutrients
- Made without corn, wheat, soy, or artificial colours and preservatives
- Product of Australia
- Read the instructions given on the pack carefully before using.
- Keep fresh water available at all times
- Supervise your pet while feeding.
Target species
|
Cats
|
Product Type
|
Dry Cat Food
|
Ingredients |
Barramundi Meat, Pea Protein, Fish Meal, Lentils, Peas, Salmon Meal, Tuna Meal, Animal Fat (Beef), Freeze Dried Lamb, Tapioca Starch, Digest, Beet Pulp, Cellulose Fibre, Salt, Vitamins and Minerals, Dipotassium Phosphate, Alfalfa Grass, Chicory Root Inulin, Taurine, Methionine, Natural Antioxidants, Yucca Extract. |
Brand |
Trilogy |
Guaranteed Analysis
Metabolizable Energy
|
3600kcal/kg
|
Crude Protein (min)
|
38%
|
Crude Fat (min) |
16% |
Crude Fibre (max) |
6% |