Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Kiwi Kitchens Raw Freeze Dried Venison Dinner for Cats
Kiwi Kitchens Raw Freeze Dried Venison Dinner is a healthy, delicious, and protein-packed dry food for cats. It is made from whole foods sourced entirely from the farms and waters of New Zealand. With 93% New Zealand meat, including New Zealand
grass-fed venison, tripe, and organs, this cat food is made to delight your cat. All its premium ingredients are gently freeze dried to preserve the nutrients in their raw, natural state.
It is high in sustainably sourced protein and omega-3 fatty acids to support your cat’s muscle development and skin and coat health. It also includes super foods like New Zealand green mussel and dried seaweed, which make it naturally high
in glucosamine and chondroitin. Moreover, it is also rich in calcium and phosphorous from natural sources to strengthen your cat’s teeth and bones. Kiwi Kitchens Raw Freeze Dried Venison Dinner is a grain-free cat food, and it does not
contain any synthetic flavours or colours.
- Use the feeding recommendation given below as a guide only.
- The feeding guide per day is based on 8oz/240ml cup.
- If you are new to this food, transition slowly over a period of over 7 days.
- Your cat’s nutritional requirements may vary according to activity, individual metabolism, health, and environment.
- You can adjust the feeding quantities as per your cat’s individual requirements.
- Keep fresh water available at all times.
- Supervise your pet while feeding.
Feeding Recommendations:
-
To use as a complete and balanced dinner:
Medium cat (2.5 – 5kg) – 1/2 -3/4 cups
Large cat (5 – 7.5kg) –-3/4 - 1 cup
-
To use as a meal mixer:
Mix 1/4th of Kiwi Kitchens with 3/4th of your cat’s current food.
- For kittens and pregnant or nursing mothers, feed two to three times of the above amount under a vet’s consultation.
- Complete and balanced cat food
- Made with NZ grass-fed venison
- Protein-packed meal
- Rich in omega-3 fatty acids
- Naturally high in glucosamine and chondroitin
- Grain-free cat food
- High in vitamins and minerals
- Suitable for all cats
- Keep out of reach of children and pets.
- Wash your hands after handling.
Target species |
Cats |
Product Type |
Cat food |
Key Ingredients |
Venison, Venison Tripe, Venison Liver, Venison Lung, Venison Bone Powder, Flaxseed, Lamb Plasma, New Zealand Green Mussel, Mussel Digest, Fish Oil, Venison Kidney, Sunflower Oil (preserved with mixed tocopherols), Potassium Chloride,
Salt, Dried Seaweed, Taurine, Mixed Tocopherols, Chlorine Chloride, Chickpea, Magnesium Oxide, Zinc Amino Acid Chelate, Iron Amino Acid Chelate, Vitamin E supplement, Vitamin D3 Supplement, Copper Proteinate, Niacin Supplement,
Sodium Selenite, Manganese Proteinate, Pantothenic Acid, Riboflavin, Thiamine Mononitrate, Pyridoxine Hydrochloride, Vitamin B12 Supplement, Folic Acid, Calcium Iodate. |
Brand |
Kiwi Kitchens |
Guaranteed Analysis:
Protein(min) |
45% |
Fat(min) |
24% |
Fiber(max) |
5% |
Moisture(max) |
5% |
Eicosatetraenoic Acid (EPA) (Min.) |
0.15% |
Docosahexaenoic Acid (DHA) (Min.) |
0.30% |
Omega 3 fatty acids (Min.) |
1.5% |
Omega 6 fatty acids (Min.) |
3% |
Chondroitin Sulfate (Min.) |
5000 mg/kg |
Glucosamine (Min.) |
2500 mg/kg |
Metabolisable energy (ME) kcal/kg |
4789 |