Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Ivory Coat Grain Free Adult Cat Wet Food Chicken with Beef & Lamb in Gravy
Ivory Coat Wet Cat Food Chicken, Beef, and Lamb in Gravy is a delicious meal formulated with no added artificial colours, flavours, or preservatives. It contains chicken, beef, and lamb as the primary ingredients to deliver quality protein for lean muscle maintenance and to support overall health. It also contains a blend of superfoods, including blueberries and pumpkin, as an added source of antioxidants, and fish oil and flaxseed oil that provide omega-3 and omega-6 for healthy skin and coat. This delicious cat food is also free from wheat, corn, soy, or rice and is made using only high-quality ingredients for a digestible and nutritious meal.
- The feeding amounts given below should be seen as a guide only.
- The feeding amounts may vary depending on your pet’s age, breed, and activity level.
- If feeding for the first time, mix increasing amounts of new food while decreasing the amount of old food over a period of 5 to 7 days.
Feeding Guidelines:
Cat Age |
Wet (grams) |
Wet (pouches) |
1-3kg |
80g-165g |
1-2 |
3-5kg |
165g-235g |
2-2¾ |
5-7kg |
235g-295g |
2¾ -3½ |
Note: 250ml=120g dry food
- Made in Australia with at least 80% Australian ingredients
- Great-tasting cat food
- Highly digestible and nutritious
- Quality protein for lean muscle maintenance
- Fish and flax seed oil for healthy skin and coat
- No added wheat, gluten, corn, soy, or rice
- No added artificial colours, flavours, or preservatives
- Natural prebiotics for gut and intestinal health
- Suitable for cats of all breeds
- If feeding for the first time, transition gradually.
- Always serve food in a clean bowl.
- Always keep fresh water available while feeding.
- Store in a cool and dry place.
- Refrigerate after opening.
Ingredients |
Meats (Chicken, Liver And/Or Animal Protein, Beef, Lamb), Flavours, Egg Powder, Starch, Vitamins & Minerals, Oils (including Flaxseed Oil, Fish Oil), Amino Acids, Pea Flour, Gelling Agents, Natural Colour, Taurine, Blueberry, Pumpkin |
Brand |
Ivory Coat |
Guaranteed Analysis:
Crude Protein (Min) |
8.0% |
Crude Fat (Min) |
4.0% |
Crude Fibre (Max) |
1.0% |
Omega 3 fatty acid (Min) |
0.1% |
Omega 6 fatty acid (Max) |
0.5% |
Calorie Content |
Metabolisable Energy: 100kcal/100g |