Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Ivory Coat Grain Free Adult Ocean Fish & Salmon Dry Cat Food
Ivory Coat Grain Free Adult Ocean Fish & Salmon Dry Cat Food is specially formulated for cats sensitive to poultry protein, with Australian ocean fish and salmon as the primary sources of high-quality protein to maintain lean muscle. Rich in Omega 3 & 6, it supports healthy skin and coat, while natural fibres and prebiotics promote healthy digestion. This grain-free recipe includes a superfood blend of tomato, apple, carrot, kale, and blueberries for antioxidants and overall wellness. With no added wheat, corn, rice, soy, or artificial additives, it delivers a nutritious, digestible meal. Yucca is also included to help control stool odour, ensuring a balanced diet for your cat.
- Use feeding amounts as a guide; adjust based on your cat’s age, breed, and activity level.
- Transition gradually when switching foods.
- Mix increasing amounts of new food with decreasing old food over 5-7 days.
- Always provide fresh, clean water alongside your cat's meals.
- Monitor your cat’s weight regularly to maintain a healthy body condition.
- High-quality protein supports lean muscle maintenance
- Grain-free formula for sensitive cats
- Omega 3 & 6 promote healthy skin and coat
- Natural prebiotics enhance digestion and gut health
- Superfood blend provides antioxidants for overall well-being
- Yucca helps control stool odour
- No added artificial colours, flavours, or preservatives
- For animal feed only.
- Read the labelled instructions before use.
- Keep the package closed when not in use.
- Store in a cool and dry place away from direct sunlight.
Target Species |
Cat |
Product Type |
Cat Food |
Ingredients |
Dehydrated Australian Ocean Fish, Peas, Dehydrated Australian Salmon, Lentils, Pea Protein, Beef Fat, Dehydrated Australian Beef, Tapioca, Sweet Potato, Digest (Beef, Fish), Beet Pulp, Salmon Oil, Cellulose Fibre, Linseed, Canola Oil, Salt, Potassium Chloride, Choline Chloride, Taurine, Methionine, Chicory Root Inulin, Vitamins and Minerals, Superfood Blend (Tomato, Apple, Carrot, Pumpkin, Kale, Blueberries, Spinach, Cranberries), Natural Antioxidants, Yucca Schidigera Extract, Vitamin E. |
Guaranteed Analysis:
Metabolizable Energy |
350kcal/100g |
Crude Protein |
min. 35.0% |
Crude Fat |
min. 14.0% |
Crude Fibre |
max. 5.0% |
Omega 3 Fatty Acids* |
min. 0.5% |
Omega 6 Fatty Acids* |
min. 2.0% |