Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill's Prescription Diet c/d Multicare Feline Stress Urinary Care with Chicken and Vegetable Stew Canned Food
Hill's Prescription Diet c/d Multicare Feline Stress Urinary Care wet food with chicken and vegetable stew is a balanced food for cat’s bladder health. Formation of urinary stones is common in cats and they cause discomfort leading to many health problems. Stress is also a factor that negatively impact bladder health. Hill’s Prescription Diet c/d Multicare Feline Stress urinary care is specially recommended by veterinarians for cats. This nutritionally rich canned food supports your cat’s bladder health while managing stress. The regular feeding lowers recurrence of urinary stones.
The tastier food with chicken and vegetable stew is highly palatable and easily digested by cats. The proper amount of minerals reduces formation of urinary stones and balances urine pH levels.
- Adjust feeding amount to maintain optimal weight. If not sure, ask your vet.
- Cover and refrigerate unused portion
- When introducing for the first time, mix increasing amounts of your pet’s new food with decreasing amount of the old food over a 7-day period.
- Provide fresh water at all times.
Recommended daily feeding quantities:
Adult maintenance - using 2.9 oz (82 g) can
| Weight of Cat |
Amount per Day |
| 6 lb (2.7 kg) |
2 1/2 can |
| 8 lb (3.6 kg) |
3 can |
| 10 lb (4.5 kg) |
4 can |
| 12 lb (5.4 kg) |
4 1/2 can |
| 14 lb (6.4 kg) |
5 can |
| 16 lb (7.3 kg) |
5 1/2 can |
| 18 lb (8.2 kg) |
6 can |
- Healthy urinary care and stress management diet
- Enriched with antioxidants, potassium citrate and omega-3 fatty acids
- Contains special ingredients to help manage stress
- Dissolves and removes struvite stones in minimum of 7 days
- Controlled levels of magnesium, calcium and phosphorus reduces chances of urinary stones
- Regular feeding helps prevent formation of struvite and calicul oxalate stones in cats
- Maintains urine pH levels
- Safe and recommended for lifelong feeding of adult cats
Average Nutrient and Caloric Value
Canned 839 kcal/kg (69 kcal/2.9 oz (82 g) can)
| Nutrient |
Dry Matter |
| Protein |
41.4 |
| Fat |
19.2 |
| Carbohydrate (NFE) |
33.3 |
| Crude Fiber |
0.5 |
| Calcium |
0.81 |
| Phosphorus |
0.7 |
| Sodium |
0.35 |
| Potassium |
0.91 |
| Magnesium |
0.061 |
| Taurine |
0.4 |
| Vitamin E |
732 IU/kg |
| Omega-3 Fatty Acids Total |
0.86 |
Ingredients:
Water, Pork Liver, Chicken, Carrots, Wheat Gluten, Rice, Corn Starch, Spinach, Chicken Liver Flavor, Potassium Alginate, Chicken Fat, Fish Oil, Soybean Oil, Calcium Chloride, Dicalcium Phosphate, Guar Gum, Calcium Sulfate, vitamins (Vitamin E Supplement, Thiamine Mononitrate, Niacin Supplement, Pyridoxine Hydrochloride, Calcium Pantothenate, Vitamin B12 Supplement, Riboflavin Supplement, Biotin, Vitamin D3 Supplement, Folic Acid), Taurine, Potassium Citrate, Iodized Salt, Choline Chloride, Sodium Tripolyphosphate, Dried Hydrolyzed Casein, minerals (Zinc Oxide, Ferrous Sulfate, Manganese Sulfate, Copper Sulfate, Calcium Iodate), L-Tryptophan, Beta-Carotene, Calcium Carbonate.
Manufacturer:
Hill’s
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