Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Nature’s Miracle Urine Destroyer Plus for Cats
Urine Destroyer Plus for cats is a bio-enzymatic formula, created specifically to eliminate the toughest urine messes. This formula also effectively removes the yellow, sticky residue urine leaves behind. When comes in contact with a food source, such as pet urine, this bacteria-based composition produces enzymes. It breaks down tough wastes and continues to work as long as the food sources are present in the mess. The formula contains a fragrance made with essential oils for a pleasant scent.
This fast-acting formula starts working quickly and removes stains immediately upon contact. It is useful in eliminating severe cat urine messes on carpets, hardwood floors, vinyl flooring, laminate flooring, polished ceramic, furniture, fabrics, etc. Urine Destroyer Plus for Cats comes in a convenient spray bottle; is safe for pets and home and works on most types of flooring.
How it works?
Urine Destroyer Plus produces enzymes as soon as it comes in contact with food sources like urine and other cat messes and continues working until the food sources are present in the cat mess, while essential oils present in the formula leave a pleasant scent after cleaning.
- Before using Urine Destroyer Plus, test surfaces for colour fastness by applying it to a hidden area. Then, wait for five minutes and wipe with a cloth afterwards.
- Don't use the spray on those surfaces if the colour is removed from the tested surface.
To remove stains and odour -
- First, blot up as much of the mess as possible.
- Now, thoroughly soak the affected area with Urine Destroyer Plus.
- This product must saturate the odour source, so it can penetrate deeply.
- Then allow it to work for 15 minutes and remove the stain with a clean cloth.
For tough stains –
Gently scrub the stain before allowing Urine Destroyer Plus to work for 15 minutes.
For tough odours –
Re-treat by completely soaking the affected area and allowing it to air dry.
- Bio-enzymatic formula for cats
- Formulated specifically for the toughest urine messes
- Contains essential oils that leave a pleasant scent
- Destroys the toughest severe cat urine messes with sticky residue
- Begins breaking down and removing stains immediately on contact
- Can be used on carpets, hardwood floors, vinyl flooring, laminate flooring, polished ceramic, furniture, fabrics, etc.
- Comes in a convenient spray bottle
- Safe for pets and home
- Do not use on untreated hardwood, leather, suede, silk or wool specialty fabrics or porous stone/ceramic surfaces.
- Do not dilute. Always use it full strength.
- People and pets should not be allowed in treated areas until the product has dried.
- Keep the product away from the reach of children and pets. Keep it away from freezing or overheating.
- Store the container tightly sealed and upright in a dry place.
- In case of ingestion or irritation, contact a medical professional.
Target Species |
Cats |
Mode of Administration
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Topical
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Active ingredients
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Water, Alcohols, C9-11, Ethoxylated, Microbial mixture, Preservative, Fragrance, Polyethylene glycol, Pentasodium triphosphate, Sulphonic acids, Undecyl alcohol, Tetrasodium pyrophosphate, d-Limonene, Alpha olefin (C14-16), Sodium sulfate, Citric acid
|
Brand
|
Nature’s Miracle
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