Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Prime100 SPD Air Dried Duck & Sweet Potato Dog Food
SPD Air Dried Duck & Sweet Potato is a complete, balanced, and single-protein dry dog food recipe made from Australian duck and sweet potato. It is developed by science and crafted with fresh Australian ingredients with a single source of
protein to help pet parents prevent or treat protein-specific indications. It is gently air-dried to lock in nutrients and enhance palatability and aroma.
This single protein diet is a hypoallergenic formula specifically designed to provide hypoallergenic protein and functionnal fibre for growing and adult dogs. The Australian duck provides essential dietary elements including amino acids, glucosamine,
chondroitin, calcium, and fatty acids (EFAs), and the sweet potato provides natural dietary fibre to assist in providing dogs with gastro-intestinal support and healthy bowel movements and is a rich source of beta-carotene.
SPD Air Dried Duck & Sweet Potato can be used as a meal topper, a nutritious or delicious treat, or a complete and balanced meal.
- Always keep fresh water available.
- Adjust the feeding amount if it is mixed with other dog food.
- Serve as a complete or balanced meal, or use a meal topper to enhance the taste of your dog’s food.
- One meat protein diet for dogs
- Scientifically formulated
- Made with fresh Australian ingredients
- Great for healthy skin and coat
- Contains prebiotics and postbiotics
- Provides glucosamine and chondroitin
- Elimination diet suitable
- Hypoallergenic formula
- Supports immunity and joint health
- Total wellbeing and healthy development
- Beneficial for cognitive health
- Great for gut and weight
- Balances gut microbiota
- No artificial flavours, colours, or preservatives
- Tailored calcium phosphorous ratio
- Immune modulators
- GMO free
- High in omega 3 and 6
- Wheat, gluten, corn, barley, and rice free
- Suitable for all dog breeds
- Store in a cool and dry place.
| Ingredients |
Australian Duck (whole meat & selected organs), sweet potato, carrot, potato, vitamins & minerals, apple fibre, functional oils (sunflower, algae, flaxseed, evening primrose), salt, buffered vinegar, natural antioxidants, parsley,
postbiotics, chicory root extract, Algimun®, taurine, chondroitin, glucosamine. |
| Calorie Content |
470 kcal/100g |
| Guaranteed Analysis |
- Crude Protein 36% (min)
- Crude Fat 30.5% (min)
- Crude Fibre 4% (max)
- Moisture 7% (min)
|
| Manufacturer |
Prime100 |
