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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Whimzees Hedgehog Dog Treats are completely natural, grain‐free dental treats that serve as a healthy feeding option for dogs with food sensitivities. When it comes to reducing plaque, even to the places in the oral cavity that are hard to reach, Hedgehog from Whimzees proves its worth, providing twice as much effectiveness compared to other dental chews. These tasty treats are recommended for use in 9 months and older dogs weighing 5 lbs (2.8kg) and more.
Hedgehog’s knobby structure guarantees adequate blood flow through the gums and eliminates bad breath and tartar build‐up. Plus, the treat’s hollow formation and spaces enable teeth to hold, comfortably fits between paws for easy chewing, and their grooves get in between smaller gaps in the oral cavity. Rich in vitamins and antioxidants, Whimzees Hedgehog dental treats are low in fat and their fiber content enhances digestive health. These delicious dog treats lasts for long, hence provide more cleaning time.
Made from all natural ingredients, Whimzees Hedgehog dog treats are GMO‐free and free from artificial colours, flavours, or preservatives and do not contain meat or gluten.
| Whimzees Hedgehog Pack | Dog Weight | Number of Treats to be Served Per Day |
| Large (L) Dogs | 18-27kg (40-60lbs) | One |
| Extra Large (XL) Dogs | Over 27kg (60lbs+) | One |
| Calorie Content |
|
| Ingredients | Potato Starch, Glycerin, Powdered Cellulose, Lecithin, Dried Yeast, Malt Extract, Sweet Lupine Meal, Alfalfa Extract, Paprika Extract |
| Manufacturer | Wellness Pet Company |
Nutritional Analysis:
| Nutrient | Content |
| Crude Protein (min.) | 1.0% |
| Crude Fat (min.) | 2.0% |
| Crude Fiber (max.) | 14.0% |
| Moisture (max.) | 12.0% |
The fact that this treats are healthy and good for my furry pets makes me happy that I bought these. I hope they like it.
my dog loves this tasty treat and the best part is it is great for his dental health
A: We offer Free Shipping on all orders to most cities and regions, however, we have to make special arrangements for some areas which are not covered by our postal/courier partners. In such cases, free shipping option is not applicable to selected products. Kindly contact our customer service department for more information.
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