Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Snooza Doo Doo Good Eco Bags
Snooza Doo Doo Good Eco Bags is the perfect solution for eco-conscious pet parents who care about the planet. Made from 100% compostable and planet-friendly corn starch and plant-based materials, these bags leave no microplastics behind, ensuring
a cleaner environment for all.
Soft to touch and easy to separate, these bags are made using corn starch and plant-based materials. They fit perfectly into the Doo Doo Good Eco Bag Dispenser (sold separately), which is crafted from Snooza bed off-cuts, reducing waste and promoting
sustainability. After use, you can dispose of the waste bags in your home compost or regular rubbish bin, knowing that they will break down naturally without harming the environment.
Not only are these bags environmentally friendly, but they are also people-friendly. With every purchase, 50% of the profit from Snooza Doo Doo Good Eco Bags is donated to support Assistance Animal charities. By choosing these bags, you're not
only taking care of the environment but also contributing to the well-being of deserving Australian animals.
- Use with the Doo Doo Good Eco Bag Dispenser (dispenser not included)
- Soft and easy to separate from the roll
- Dispose of waste bags in home compost or regular rubbish bin
- Environmentally friendly, made from 100% compostable corn starch and plant-based materials
- Leaves no microplastics behind
- 50% of profit is donated to support Assistance Animal charities
- Soft to touch and easy to use
- Compatible with the Doo Doo Good Eco Bag Dispenser (dispenser made from Snooza bed off-cuts)
- Reduces waste and promotes sustainable living
- Read the labeled directions before use
- Keep out of reach of children and other household pets
- Store in a cool, dry place to extend shelf life
Target Species |
Dogs |
Materials |
Made from corn starch & plant-based materials (18 micron, plastic-free soft-touch material) |
Brand |
Snooza |