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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
For some pets, they find road trips a daunting task, while others are distressed by horrifying past traveling experiences. Travel Eze was created to address this very issue. Made with high quality herbal ingredients such as ginger, withania and chamomile, TravelEze eliminates travel discomfort as well as memories of unpleasant travel experiences. TravelEze is an alcohol-free formula suitable for various travels and recommended for dogs and cats of all age groups.
How does it work?
The fast-acting natural composition provides non-drowsy support and ensures your pet enjoys traveling so that you and the animal can be together on your road-trips.
| Cat | Toy Dogs | Small Dogs | Medium Dogs | Large Dogs | |
| Weight | 1-8 kg | 1-5 kg | 5-20 kg | 20-40 kg | 40+ kg |
| Serving Size Range: | 2 - 3 drops | 1 ml | 1 - 2 ml | 2 - 5 ml | 5 - 6 ml |
| Serve one 30mins prior: | 2 - 3 drops | 1 ml | 1 - 2 ml | 2 - 5 ml | 5 - 6 ml |
| Serve two 5mins prior: | 2 - 3 drops | 1 ml | 1 - 2 ml | 2 - 5 ml | 5 - 6 ml |
| Boost Each hour travel | 2 - 3 drops | 1 ml | 1 - 2 ml | 2 - 5 ml | 5 - 6 ml |
| Avoid feeding up to two hours prior to traveling 20 drops = approximately 1ml | |||||
| Target Species | Dogs, cats and small animals of all age groups |
| Mode of Administration | Oral |
| Active Ingredients | Ginger, Chamomile, and Withania |
| Manufacturer | Natural Animal Solutions |
| Brand Name | Natural Animal Solutions |
Why will I go to any other place now
It eases his anxiety and stress when we go out
The product helps calming him down
I have kept this as one of her key essentials and give him whenever we travel.
A: We recommend you consult with a vet about this.
A: Traveleze from Natural Animal Solutions is known to support travel and motion aversion. Please consult your vet before using this product on your dog.
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