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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Stay Loyal Grain Free Chicken, Lamb & Fish is a premium, meat-based dry dog food crafted for all life stages, from puppy to senior. This scientifically formulated recipe features a Triple Meat Protein blend, delivering over 32% protein for optimal muscle development and maintenance. With high fat content exceeding 40% on an energy basis, it boosts energy and stamina. The formula is highly digestible (over 81%), ensuring efficient nutrient absorption without the burden of grains. Enriched with Omega-3 from fish oils and antioxidants, it supports a healthy immune system and reduces inflammation. Ideal for dogs requiring a grain-free diet.
Feeding Guide:
| PUPPY | |||||
| Toy to medium breeds. (Breeds over 25kg adult weight should consider large breed puppy food.) | |||||
|
TOY 1-5kg ADULT WEIGHT |
SML 5-10kg ADULT WEIGHT |
MED 10-25kg ADULT WEIGHT |
|||
| Body Weight (Kg) | Grams Food (/Day) | Body Weight (Kg) | Grams Food (/Day) | Body Weight (Kg) | Grams Food (/Day) |
| 0.5 | 25 | 1 | 55 | 1 | 65 |
| 1.0 | 40 | 1.5 | 90 | 2 | 105 |
| 1.5 | 60 | 2.5 | 115 | 3.5 | 170 |
| 2.0 | 65 | 3 | 130 | 5 | 220 |
| 2.5 | 70 | 4 | 145 | 7 | 255 |
| 3.0 | 75 | 5 | 160 | 10 | 300 |
| 3.5 | 75 | 6 | 165 | 12.5 | 315 |
| 4.0 | 70 | 7 | 165 | 15 | 320 |
| 5.0 | 65 | 10 | 160 | 20 | 315 |
| - | 25 | 300 | |||
| ADULT | ||
| BODY CONDITION SCORE | HEALTHY WEIGHT | OBSESE WEIGHT |
| BODY WEIGHT (KGS) | FOOD AMOUNT (GRAMS) | FOOD AMOUNT (GRAMS) |
| 1 | 25 | 15 |
| 2 | 40 | 25 |
| 3 | 55 | 35 |
| 4 | 70 | 40 |
| 5 | 80 | 50 |
| 6 | 95 | 60 |
| 7 | 105 | 70 |
| 8 | 115 | 80 |
| 9 | 130 | 90 |
| 10 | 140 | 100 |
| 12.5 | 165 | 110 |
| 15 | 190 | 120 |
| 17.5 | 210 | 130 |
| 20 | 235 | 140 |
| 22.5 | 255 | 150 |
| 25 | 275 | 160 |
| 30 | 315 | 180 |
| 35 | 355 | 200 |
| 40 | 390 | 220 |
| 50 | 465 | 260 |
| 60 | 530 | 300 |
| 80 | 700 | 400 |
| Target species | Dog |
| Product Type | Dog Food |
| Key Ingredients | Chicken Meal, Lamb Meal, Chicken Fat (preserved with mixed Tocopherols), Potato, Tapioca, Peas, Beans, Natural Chicken Flavouring, Sugar Beet Pulp, Fish Meal, Marine Fish Oil (preserved with mixed Tocopherols), Fruit and Vegetables (Apples, Broccoli, Blueberries, Carrot, Kale, Spinach, Tomato) Turmeric, Rosemary, Inulin, Methionine, Potassium Chloride, Vitamin Supplements (A ,D, E, K, B1, B2, B3, B5, B6, B12, Biotin). Trace Mineral Supplements (Zinc, Iron, Copper, Manganese, Iodine, Selenium), Natural Antioxidants (Mixed Tocopherols and Rosemary Extract) Vitamin E, Vitamin C, Yucca, Taurine. |
| Calorie Content | This food contains 3500 kcal per kilogram ME (metabolizable energy) on an as fed basis (calculated). |
Guaranteed Analysis:
| Protein | 32% (Min) |
| Fat | 18% (Min) |
| Fibre | 3.0% (Max) |
| Salt | 0.75% (Max) |
| Omega 3 | 0.5% (Min) |
| Omega 6 | 2.50% (Min) |
| Omega 6 to Omega 3 | ratio 5 to 1 |
| Vitamin E | 400IU/kg (Min) |
| Vitamin C | 100mg/kg (Min) |
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