Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Squirt OFF is a natural enzymatic formula that helps clean stains and eliminate odour left behind from your Dog’s bio-based accidents (urine, feces, vomits, etc.). This product cleans the mess right up by removing the stain (even older ones) and leaving the area smelling pleasant. Formulated with natural enzymes and apple scent, this Dog stain remover effectively wipes out stains and turn odours into a good apple scented smell. It is safe for soft as well as hard surfaces and suitable for multiple surfaces like upholstery, carpets, fabrics, bedding, and other water-safe surfaces around your home
How it works?
Enzymatic technology natural formula used in this stain and odour remover breaks down the organic stain residue and eliminates stains effectively. Its apple scented feature provides a pleasant smell after removing odour. It works well on hard surfaces like the floor as well as soft surfaces like carpets. Overall, it is easy to use cleanser for wiping out Dog’s urine, faeces and vomit stains even the older ones.
- Shake the bottle before use
- Wipe off excess wet urine with paper towel
- Spray on the urinated or stained spots
- Allow it to dry naturally
- Wash off the residue with merge amount of water
- Old stains may require multiple spray of Squirt OFF
- Re-apply till the stain is completely removed
- Tough on bio-based Dog stains
- Available in easy to use spray bottle
- Removes bio-based Dog odor.
- A multi-surface cleaner that can be used on carpets, hard floors, furniture, fabrics and more
- This cleaner is designed to be safe to use around Dogs
- Features a pleasant apple scent
- Works well for faeces and vomit
- Convenient spray bottle
- Read the label before use
- Keep out of reach of children
- Avoid contact with eyes, skin and open wounds
- Do not apply directly to pet
Manufacturer |
CentralPet |
Brand Name |
Squirt OFF |