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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Snooza Travel Bed is a stylish bed, made for nervous travellers (dogs) to calm them down by providing them with a familiar and comfortable space when travelling in the car. It is made from quality high-density water-resistant and tear-resistant polyester to protect car seats. The bed can be used two ways - a travel bed in the car and a portable bed outdoors.
Travel Bed has two adjustable, positional straps to hold the chair in place. The back strap easily loops around the chair of the car with top straps around the headrest. Its padded walls and calming plush cushion form a cosy and comforting space. The bed's cushion offers two sides to choose from: faux fur and water-resistant and it is reversible, removable and machine washable. The medium-sized bed comes with two elastic tabs and hooks at the lower back corners to tie with the anchor points of the car seat.
Sizing:
| Small | Large | |
| Length | 530 | 800 |
| Width | 500 | 500 |
| Height | 350 | 350 |
| Target Species | Dogs |
| Materials: |
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| Brand | Snooza |
The best travel bed for dogs, very easy to move and bedding is soft and cushy
MAX PET SUPPLIES PTY LTD. ABN: 86 603 803 738 © 2024 VetSupply.com.au - All Rights Reserved.
