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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Snooza Low Front Lounger is a luxurious and stylish bed designed to provide the ultimate comfort for your furry friend while complementing your home décor. Crafted with high-quality materials, this bed features a high-loft cushion and upholstery-grade, calming faux fur fabric, adding a touch of elegance to any room. The low-scooped front design allows for easy access, making it perfect for dogs with restricted mobility. The soft bolster walls offer a cozy place for your pet to rest their chin and paws, providing them with a sense of security and comfort.
The high-loft cushion is not only incredibly comfortable, but it also acts as a nesting spot for pets who love to snuggle and burrow. The Low Front Lounger is filled with EcoFresh, a refillable material that is odor-resistant and anti-microbial. This innovative filling is made from recycled plastic bottles and zero waste foam crumb, making it an eco-friendly choice. By choosing this bed, you are not only providing your pet with a comfortable place to sleep, but you are also making a positive impact on the environment.
Made in Australia with attention to quality, the Low Front Lounger features a non-slip base, ensuring stability and preventing any unwanted movements. The bed also comes with replaceable and fully machine-washable covers and fill, making maintenance a breeze.
| Target Species | Dogs |
| Materials | 100% Polyester Covers Eco Fresh fibre fill bolster inserts |
| Brand | Snooza |
Sizing (approx.):
| Measurements | S/M | M/L |
| Length | 680mm | 880mm |
| Width | 570mm | 700mm |
| Height | 190mm | 230mm |
My dog loved his new bed. It is very comfortable and cozy
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