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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Royal Canin Urinary Care Adult Loaf Pouches are specially designed to support your adult cat’s urinary tract health. This balanced nutritional formula works to create a healthy urinary environment, helping to maintain urinary health in just 10 days when combined with Royal Canin’s Urinary Care dry food. The thin slices in jelly provide a delicious, hydrating meal, promoting overall hydration which is essential for urinary health. Proven to be effective, this wet food is a great addition to your cat’s diet, ensuring a variety of textures and flavours. Suitable for long-term use, it helps support your cat’s urinary system while offering a tasty and satisfying meal.
Feeding Guide:
| Feeding table (wet only) | ||
| Cat Weight | OVERWEIGHT | IDEAL WEIGHT |
| 3 kg | 2 pouches | 2 + 1/2 pouches |
| 4 kg | 2 + 1/2 pouches | 3 pouches |
| 5 kg | 3 pouches | 3 + 1/2 pouches |
| 6 kg | 3 + 1/2 pouches | 4 pouches |
| Feeding table mix feeding with 1 pouch of Urinary Care jelly and Urinary Care dry | ||
| Cat Weight | OVERWEIGHT | IDEAL WEIGHT |
| 3 kg | 18 g (1/8 cup) | 27 g (2/8 cup) |
| 4 kg | 26 g (2/8 cup) | 37 g (3/8 cup) |
| 5 kg | 34 g (3/8 cup) | 47 g (4/8 cup) |
| 6 kg | 41 g (3/8 cup) | 56 g (5/8 cup) |
| Target Species | Cat |
| Product Type | Pet Food |
| Key Ingredients | Meat and animal derivatives, cereals, minerals, vegetable protein extracts, derivatives of vegetable origin, yeasts. |
| Nutritional additives | Vitamin D3: 64 IU, Iron: 2 mg, Copper: 2.5 mg, Zinc: 6 mg, Manganese: 0.6 mg, Iodine: 0.32 mg - Technological additives: Cassia gum, Sodium bisulfate. |
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