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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Royal Canin Medium Relax Care Dry Dog Food is formulated to support medium breed dogs in changing environments, particularly those weighing between 11kg and 25kg. Life events like car trips, moving house, or the arrival of new family members can stress your dog, impacting their overall well-being. This nutritionally complete and extra-tasty recipe helps to calm your dog's nerves and ensures a better quality of life. Crafted with high-quality ingredients, including an active protein molecule, it moderates your dog's response to upsets and promotes relaxation. Suitable for adult and mature medium breed dogs over 12 months old, this formula provides 100% of the essential nutrients needed for lifelong health and vitality.
Feeding Guide:
| Dog Weight | Low activity (dry only) | Low activity (dry and wet) | Medium activity (dry only) | Medium activity (dry and wet) | High activity (dry only) | High activity (dry and wet) |
| 11kg | 153g (1 + 6/8 cups) | 132g (1 + 4/8 cups) + 1 pouch | 178g (2 cups) | 156g (1 + 6/8 cups) + 1 pouch | 202g (2 + 3/8 cups) | 180g (2 + 1/8 cups) + 1 pouch |
| 15kg | 194g (2 + 2/8 cups) | 172 (2 cups) + 1 pouch | 224g (2 + 5/8 cups) | 202 (2 + 3/8 cups ) + 1 pouch | 255g (3 cups) | 233 (2 + 6/8 cups) + 1 pouch |
| 20kg | 240g (2 + 6/8 cups) | 218g (2 + 4/8 cups) + 1 pouch | 278g (3 + 2/8 cups) | 256g (3 cups) + 1 pouch | 316g (3 + 5/8 cups) | 294g (3 + 3/8 cups) + 1 pouch |
| 25kg | 284g (3 + 2/8 cups) | 262g ( 3 cups) + 1 pouch | 329g (3 + 6/8 cups) | 307g (3 + 4/8 cups) + 1 pouch | 374g (4 + 3/8 cups) | 352g (4 + 1/8 cups) + 1 pouch |
| Target Species | Dogs (Medium Breed) |
| Product Type | Dry Dog Food |
| Key Ingredients | Dehydrated poultry protein, maize flour, maize, rice, animal fats, hydrolysed animal proteins, maize gluten, beet pulp, vegetable protein isolate*, fish oil, minerals, vegetable fibres, soya oil, cellulose powder, yeasts and parts thereof, hydrolyzed fish protein , hydrolysed yeast (source of manno-oligo-saccharides), marigold extract (source of lutein). |
| Brand | Royal Canin |
Additives (Per KG)
| Nutritional Additives : | |
| Vitamin A | 15500 IU |
| Vitamin D3 | 1000 IU |
| E1 (Iron) | 39 mg |
| E2 (Iodine) | 3.9 mg |
| E4 (Copper) | 12 mg |
| E5 (Manganese) | 50 mg |
| E6 (Zinc) | 134 mg |
| E8 (Selenium) | 0.08 mg |
| Preservatives - Antioxidants | |
Analytical constituents:
| Protein | 25.0% |
| Fat content | 14.0% |
| Crude ash | 6.3% |
| Crude fibres | 2.6% |
Guaranteed analysis g/kg:
| Crude protein (min) | 230 |
| Moisture (max) | 110 |
| Crude fat (min) | 120 |
| Crude fibre (max) | 36 |
| Crude ash (max) | 69 |
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