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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Ranvet White Healer is a powerful anti-bacterial and anti-fungal healing cream for horses. The antiseptic property treats a wide variety of skin ailments including minor skin wounds, rope burns, greasy heel, rain scald, mud fever and skin irritations associated with girth galls and cracked heels.
Clean dirt or dried discharge from the area of application.
Apply Ranvet White Healer liberally to the affected area once or twice daily until the condition is resolved.
First aid for all skin conditions
Helpful for a wide variety of skin ailments
Powerful anti-bacterial and anti-fungal activity
Strong astringent and germicidal action
Treats a wide variety of wounds and abrasions
Controls infection of skin wounds
Treats fungal skin infections
Smooth, easy to apply zinc cream base
Keep out of reach of children and pets.
Store in a cool and dry place.
Active Ingredients:
Zinc oxide
Melaleuca oil blend
Manufacturer:
Ranvet
Both my pets responded well to it
No doubt about the efficiency of this product
This healing cream was incredibly effective on my horse who was infected with fungal skin infections. Loved the product and would certainly recommend all to purchase this if their horse has skin infections.
MAX PET SUPPLIES PTY LTD. ABN: 86 603 803 738 © 2024 VetSupply.com.au - All Rights Reserved.
