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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Pro-Vita Lac is an infant formula that comprises 100% air-dried goat milk powder specially designed for puppies and kittens to ensure they receive the nutrition for their growing age. Rich in protein, Pro Vita Lac is a top quality product with 25 naturally derived vitamins and minerals that is considered to be ideal for weaning kittens and puppies. The product provides essential early nutrition to kittens and puppies as well as elderly and sick pets.
Pro-Vita Lac can be used as a vital vitamin supplement, nutritious treat or as a healthy source of food that suits both livestock and wild animals and those with sensitive stomachs. Plus, the formula is made without using artificial colors, flavors, fillers, and preservatives that can be used on pets of all age groups.
How does it work?
Comprises of 25 naturally derived vitamins and minerals, Pro-Vita Lac provides essential nutrition and maintains bone development, while improving overall immunity.
| Target Species | Dogs, cats, and other pets of all ages (livestock and wildlife) |
| Mode of Administration | Oral |
| Active Ingredients | 100% air dried goat milk powder (human grade) |
| Manufacturer | Natural Animal Solutions |
| Brand Name | Natural Animal Solutions |
my frnd recommended this for my kitty, she eat's it on her own
It certainly did well though
It indeed improves bone conditions and helps with mobility issues.
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