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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Laucke Mills Cool Horse & Pony Pellet is a cool, nutritious, and palatable food for horses performing active and strenuous work, pregnant and lactating mares, and young, growing horses. It can also be used as a maintenance food for spelling and aged horses. It provides essential electrolytes to aid in the prevention of deficiencies of minerals like potassium, sodium, and chloride. It has a substantially higher level of lysine than typical horse feeds.
It ensures efficient digestion of starch in the small intestine and prevents digestive problems such as caecal acidosis, which can lead to poor fibre digestion, diarrhoea, colic, and laminitis. Its high protein content ensures enhanced muscle tone, improved lactation, and speedy muscle recovery after strenuous exercise. It is scientifically formulated for aged horses that have difficulty adequately chewing their feed, and its ingredients have been specially processed to ensure that they do not require chewing for the horse to receive its full nutritional benefit.
Feeding chart:
| Horse Weight | Cool H&P | Hay# | |
| Intense Work | 450kg | 7.0kg | 4.5kg |
| Moderate Work | 450 | 4.5 | 4.5 |
| Light Work | 450 | 2.5 | 5.5 |
| Maintenance | 450 | 1.0 | 6.5 |
| Weanling, moderate growth (6 months) | 200 | 4.5 | 2.0 |
| Weanling, rapid growth (6 months) | 200 | 5.0 | 2.0 |
| Yearlings, moderate growth (12 months) | 300 | 4.5 | 3.0 |
| Yearlings, rapid growth (12 months) | 300 | 5.0 | 3.0 |
| Long yearlings at rest (18 months) | 365 | 4.0 | 4.0 |
| Two year olds at rest | 410 | 2.5 | 5.0 |
| Two year olds in training | 410 | 5.0 | 5.0 |
| Early Lactation | 450 | 6.5 | 6.0 |
| Late Lactation | 450 | 3.5 | 6.0 |
| Pregnant Mares (9 to 10 months) | 450 | 1.5 | 6.5 |
| Pregnant Mares (11 months) | 450 | 2.5 | 5.5 |
| Breeding stallions | 450 | 2.5 | 5.5 |
Electrolyte chart:
| SODIUM CHLORIDE (SALT) REPLACEMENT | |
| Mild Sweating | Nil |
| Moderate Sweating | 25 to 75gms of salt per day |
| Heavy Sweating | 75 to 125gms of salt per day |
| Excessive & prolonged sweating | 125 to 225gms of salt per day |
| SODIUM, CHLORIDE (SALT) & POTASSIUM REPLACEMENT | |
| Mild Sweating | Nil |
| Moderate Sweating | 30 to 100gms of salt per day |
| Heavy Sweating | 100 to 175gms of salt per day |
| Excessive & prolonged sweating | 175 to 300gms of salt per day |
| SALT & POTASSIUM MIX | |
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There are two options that can be used to make this mixture: Mixture 1. Mix equal parts of "Lite Salt"* and salt. Mixture 2. Mix 75% salt with 25% potassium chloride. Both mixtures are similar and will provide the main electrolytes sodium, chloride and potassium in a balanced ratio to each other |
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| * "Lite Salt" (or similar products that contain approximately half salt and half potassium chloride) is a mixture of salt and potassium chloride and can be purchased at most supermarkets or grocery stores. | |
| Target species | Horses |
| Product Type | Horse Food |
| Ingredients | Bran, pollard, rice, barley, oats, lupins, peas, beans, canola, soybean, sunflower, vegetable oil, limestone, lysine, electrolytes, vitamins and minerals. |
| Brand | Beau Pets |
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