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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Ivory Coat Inspired by Raw Sensitive Care Dog Formula is an Australian-made premium wet food for all-breed adult dogs. It is formulated specifically to help dogs with sensitivities and improve skin and coat health. This single animal protein diet contains lamb and is free from common food allergens like wheat, corn, soy, poultry, beef, fish and pork, and thus helps minimising the common allergy triggers. Enriched with omega-3 & 6 fatty acids sourced from linseed (flaxseed) oil and sunflower oil, it helps promote skin suppleness and coat radiance.
This complete and balanced wet food contains a combination of Australian-grown carrot fibre (NinjinFibre), flavonoids and polyphenols that support healthy digestion and the immune system. With a proprietary blend of 16 vitamins and minerals, prebiotic fibre and superfoods, this grain-free food provides the ultimate nutritional support. It is made using quality meats sourced from human-grade processing facilities and enhances overall health.
Daily Feeding Guide (Adult all breeds 1+ years)
| Dog Weight (kg) | Wet (Grams) | Wet (Trays) |
| 1-2 | 135 - 230 | 1 ¼ - 2 ¼ |
| 2-5 | 230 – 455 | 2 ¼ - 4 ½ |
| 5-10 | 455 – 765 | 4 ½ - 7 ¾ |
| 10-15 | 765 - 1035 | 7 ¾ - 10 ¼ |
| For every 5 kg body weight, feed 3 – 4 trays | ||
| Target species | Dogs |
| Product Type | Wet Food |
| Life Stage | Adult |
| Ingredients | Lamb, Vegetables (Carrots, Sweet Potatoes, Peas), Gelling Agents, Flavours, Starch, Vitamins & Minerals, Carrot Fibre (NinjinFibre®), Oils (Sunflower & Flaxseed), Natural Colour, Inulin, Honey, Blueberries. |
| Brand | Ivory Coat |
Guaranteed Analysis:
| Crude Protein (Min.) | 5.5% |
| Crude Fat (Min.) | 2.5% |
| Omega 3 fatty acids (Max.) | 0.05% |
| Omega 6 fatty acids (Min.) | 0.25% |
| Metabolisable Energy | 70 kcal / 100 g |
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