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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Ivory Coat Adult Wet Dog Food Lamb & Brown Rice is an Australian-made wet dog food, composed of selected natural ingredients for balanced and complete nutrition for adult dog breeds with more than one year of age.
Formulated using Australian Lamb as the #1 ingredient, this recipe offers high-grade protein, fat and other essential nutrients that promote lean muscle mass and improve overall health and well-being. Brown rice - a source of natural fibres - supports gut health; added vegetables provide complex carbohydrates and fibres to maintain digestible health and omega-3 from fish oils improves skin and coat health. This wet dog food also offers added vitamins, minerals and natural prebiotics that meet the standard nutritional requirements for adult maintenance.
Ivory Coat Lamb & Brown Rice Wet Dog Food is a tasty, rich-in-nutrition and digestible recipe that is free of artificial colours, flavours and preservatives. This wet dog food can be offered as a sole meal or can be mixed with kibble. The recipe does not contain added grains such as wheat, corn, soy or rice.
| Dog Weight | Feeding Quantity Per Day |
| 1 – 5 kg | ¼ - ¾ can |
| 5 – 10 kg | ¾ - 1 ½ cans |
| 10 – 20 kg | 1 ½ - 2 ¼ cans |
| 20 – 30 kg | 2 ¼ - 3 ¼ cans |
| Nutritional Analysis | Crude Protein (min.) – 6.0% Crude Fat (min.) – 4.0% Crude Fibre (max.) – 1.0% Metabolisable Energy – 95 kcal/100g |
| Active Ingredients | Meats (Lamb, Poultry and/or Beef), Vegetables (Carrots, Peas, Sweet Potato), Cereals (Including Brown Rice), Gelling Agents, Amino Acids, Oils (Including Fish Oil), Vitamins & Minerals, Natural Colour, Inulin, Flavour |
| Brand | Ivory Coat |
Our boy (purebred Lab) loves this wet pet foodI! He happily cleans his bowl every meal time and always ready for eating this more.
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