Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill’s Prescription Diet c/d Urinary Stress Cat Food Pouches
Hill's Prescription Diet c/d Urinary Stress Chicken Cat food pouches is specially made to address the complex condition of FLUTD (Feline Lower Urinary Tract Disease) in cats. The two most common types of crystals that form in the urinary tract of cats are struvite and calcium phosphate. Struvite crystals and stones usually develop from a combination of urine saturated in magnesium, ammonium and phosphorus and alkaline urine pH.
A controlled amount of phosphorus, magnesium and calcium helps to reduce the formation of bladder stones. Hill's Prescription Diet Feline c/d Stress Urinary Care with Chicken promotes a healthy urinary tract. It is clinically proven to dissolve struvite stones in as little as 7 days and reduce the recurrence of FIC signs by 89%. Enriched with nutrients, Hill's Prescription Diet c/d Urinary Stress Chicken wet diet keeps cats healthy.
- If changing from old to new diet, gradually follow the process for a week.
- Keep fresh water available at all times.
Feeding Measure
Weight of Cat – kgs |
Amount per Day Pouches |
2 |
1 2/3 - 2 1/4 |
3 |
2 1/4 - 3 |
4 |
2 3/4 - 3 3/4 |
5 |
3 1/3 - 4 1/2 |
6 |
3 3/4 - 5 1/4 |
7+ |
2/3 per kg |
- Dissolves struvite stones in as little as 7 days
- Reduces the recurrence of FIC signs by 89%
- Helps manage stress, a known risk factor for Feline Idiopathic Cystitis (FIC)**
- Great tasting tender chunks and gravy pouches
Average Nutrient & Caloric Content
Nutrient |
Dry Matter% |
Protein |
8.9 |
Crude Fat |
3.9 |
Crude Fiber |
0.44 |
Crude Ash |
1.2 |
Calcium |
0.15 |
Phosphorous |
0.13 |
Sodium |
0.08 |
Potassium |
0.16 |
Magnesium |
0.01 |
Moisture |
80 |
Chlorides |
0.19 |
Sulphur |
0.16 |
L-tryptophan |
0.11 |
Beta Carotene |
0.24mg |
Milk Protein Hydrolyzate |
240mg |
Vitamin C |
19mg |
Vitamin E |
120mg |
Vitamin A 17 |
067 IU |
Vitamin D3 |
253 IU |
Ingredients:
Chicken (22%), pork, pea protein, wheat flour, maize starch, salmon, various sugars, cellulose, dried whole egg, minerals, dried pork protein, fish oil, sunflower oil, vitamins, trace elements, taurine, pork cartilage (source of chondroitin sulphate), milk protein hydrolyzate, L-tryptophan, crustacean shell hydrolysate (source of glucosamine) and beta-carotene. Coloured with natural caramel.
Manufacturer:
Hill’s
Brand:
Hill’s Prescription Diet