Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill’s Prescription Diet c/d Multicare Stress Dry Cat Food is a vet-recommended diet for your cat’s bladder health. It is clinically proven nutrition specially formulated to support your cat’s urinary health. With its controlled mineral levels, it reduces the formation of crystals in urine that cause bladder stones and lead to discomfort and serious health problems in cats.
The c/d Multicare Stress is clinically tested to lower the recurrence of the most common urinary signs by 89%. It is formulated with controlled calcium, low sodium, & added potassium citrate levels to decrease the long-term risk of struvite oxalate stones when fed daily. Moreover, it can help dissolve struvite stones in as little as 7 days. It also promotes desirable pH levels of the urine.
Enriched with antioxidants and omega-3 fatty acids, this dry cat food is ideal for improving your cat’s overall health. It is a complete and balanced food and is recommended for life-long feeding of adult cats. Help your cat prevent urinary issues with Hill’s Prescription Diet Urinary Multicare Stress Dry Cat Food.
Note: Hill's Prescription Diet c/d Urinary Multicare Dry Cat Food is a prescription diet, and it should be only given after consulting a veterinarian.
- Vet-recommended diet for cat urinary care
- Helps dissolve struvite stones in only 7 days
- S+OX SHIELD reduces the risk of struvite and calcium oxalate crystals
- With ingredients to manage stress-related urinary episodes
- Controlled minerals to promote desirable urine pH
- Controlled calcium, low sodium, and added potassium citrate
- Promotes desirable pH levels of the urine
- Lifelong feeding provides benefits for cats with urinary signs
- Feed according to your pet’s bodyweight.
- Adjust feeding amounts as necessary to maintain optimal weight. For more information ask your vet.
- If introducing first time, mix increasing amounts of your pet’s new food with decreasing amount of the old food over a 7-day period.
- Keep fresh water available at all the times.
Recommended daily feeding quantities:
Use only as directed by your veterinarian.
CatWeight
|
Cup
|
Grams
|
2.7 kg
|
½
|
45
|
3.6 kg
|
⅝
|
55
|
4.5 kg
|
¾
|
70
|
5.4 kg
|
⅞
|
80
|
6.4 kg
|
1
|
90
|
7.3 kg
|
1 ⅛
|
100
|
8.2 kg
|
1 ⅛
|
100
|
Nutrient |
Dry Matter% |
Protein |
35.5 |
Fat |
16.7 |
Carbohydrate (NFE) |
41.4 |
Crude Fiber |
0.7 |
Calcium |
0.74 |
Phosphorus |
0.7 |
Sodium |
0.35 |
Potassium |
0.89 |
Magnesium |
0.06 |
Taurine |
0.26 |
Vitamin E |
1050 IU/kg |
Omega-3 Fatty Acids Total |
0.68 |
Ingredients:
Brewers Rice, Corn Gluten Meal, Chicken By-Product Meal, Pork Fat (preserved with mixed tocopherols and citric acid), Chicken Liver Flavor, Fish Oil, Lactic Acid, Potassium Chloride, Calcium Sulfate, Choline Chloride, Vitamin E Supplement, Iodized Salt, Potassium Citrate, DL-Methionine, vitamins (Vitamin E Supplement, Niacin, Thiamine Mononitrate, Pyridoxine Hydrochloride, Calcium Pantothenate, Riboflavin, Biotin, Vitamin B12 Supplement, Vitamin A Supplement, Folic Acid, Vitamin D3 Supplement), Taurine, minerals (Ferrous Sulfate, Zinc Oxide, Copper Sulfate, Manganous Oxide, Calcium Iodate, Sodium Selenite), preserved with Mixed Tocopherols and Citric Acid, Phosphoric Acid, Rosemary Extract, Beta-Carotene.
Manufacturer:
Hill’s