Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill’s Prescription Diet b/d canine food is a specially formulated diet for ageing dogs. A fine blend of antioxidants, L-Carnitine, Omega-3 fatty acids and other nutrients, this food provides necessary nutrition to senior pets. Clinically proven as brain health nutrition, the food improves mental alertness of ageing dogs. Suitable for all breeds of dogs, the food supports cognitive and psychological functions.
It improves functioning of kidney, heart and digestive system. Administered on a regular basis, it rules out mundane as well as chronic ageing problems in pets. It enhances the natural reflexes and imparts healthy brain function.
Feeding Guidelines:
Introduce Hills Prescription Canine Metabolic Advanced Weight Solution treats by mixing increasing amount of it with your pet’s current food during the course of seven days.
To get exact quantity of one time feed, divide the amount of food given into the following table by the number of times you feed the pet.
These are general guidelines. Your pet may need more or less food as per his/her age, temperament and activity level.
As this is a nutritionally rich food, no need to give extra supplements in the form of other treats and food. It may decrease the effectiveness of this food.
Keep fresh drinking water readily available throughout the day. Wash bowls with soap and hot water after each usage.
Weight of Dog |
Amount per Day |
5 lb (2,3 kg) |
1/2 cup (50 g) - 2/3 cup (65 g) |
10 lb (4,5 kg) |
7/8 cup (85 g) - 1 1/8 cups (110 g) |
15 lb (6,8 kg) |
1 1/8 cups (110 g) - 1 1/2 cups (150 g) |
20 lb (9,1 kg) |
1 1/3 cups (130 g) - 2 cups (200 g) |
30 lb (14 kg) |
1 3/4 cups (175 g) - 2 1/2 cups (250 g) |
40 lb (18 kg) |
2 1/3 cups (230 g) - 3 1/4 cups (320 g) |
50 lb (23 kg) |
2 3/4 cups (270 g) - 3 3/4 cups (370 g) |
60 lb (27 kg) |
3 1/4 cups (320 g) - 4 1/3 cups (430 g) |
70 lb (32 kg) |
3 1/2 cups (345 g) - 4 3/4 cups (470 g) |
80 lb (36 kg) |
4 cups (395 g) - 5 1/3 cups (530 g) |
100 lb (45 kg) |
4 2/3 cups (460 g) - 6 1/3 cups (625 g) |
Note: An eight fluid oz. measuring cup of b/d® Canine Healthy Aging & Alertness contains 3.5 oz. by weight.
Key Benefits
- Supports memory and learning ability
- Boosts immune system
- Promotes brain health and improves neural activity
- Supports and preserves muscle mass
- Reduces damage to heart and kidney
- Provides naturally occurring vitamins and antioxidants
- Easy to administer dog food
Safety
More Information
Nutrient Analysis:
Nutrient |
Dry Matter % |
Protein |
19.1 |
Fat |
15.8 |
Carbohydrate (NFE) |
55.9 |
Crude Fiber |
4.3 |
Calcium |
0.72 |
Phosphorus |
0.6 |
Sodium |
0.17 |
Potassium |
0.90 |
Magnesium |
0.121 |
Carnitine |
304 ppm |
Vitamin C |
180 mg/kg |
Vitamin E |
1224 IU/kg |
Omega-3 Fatty Acids Total |
1.04 |
Caloric Content:
Dry 3637 kcal/kg (361 kcal/cup).
Ingredients:
Whole Grain Corn, Chicken By-Product Meal, Pork Fat, Brewers Rice, Soybean Mill Run, Flaxseed, Soybean Meal, Fish Meal, Lactic Acid, Chicken Liver Flavor, Dried Egg Product, Soybean Oil, Dried Carrots, Dried Spinach, Dried Grape Pomace, Dried Tomato Pomace, Dried Citrus Pulp, Potassium Chloride, Oat Fiber, Choline Chloride, vitamins (Vitamin E Supplement, L-Ascorbyl-2-Polyphosphate (source of Vitamin C), Niacin Supplement, Thiamine Mononitrate, Vitamin A Supplement, Calcium Pantothenate, Vitamin B12 Supplement, Pyridoxine Hydrochloride, Riboflavin Supplement, Vitamin D3 Supplement, Folic Acid, Biotin), L-Lysine, Iodized Salt, Calcium Carbonate, L-Tryptophan, Taurine, minerals (Ferrous Sulfate, Zinc Oxide, Copper Sulfate, Manganous Oxide, Calcium Iodate, Sodium Selenite), L-Carnitine, Mixed Tocopherols for freshness, Lipoic Acid, Phosphoric Acid, Beta-Carotene, Natural Flavors.