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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Troy Repel-X is a powerful repellant for keeping away fleas, flies, mosquitoes and other insects from biting animals. The fast killing action eliminates fleas and flies. The insecticidal spray destroys fleas and repels mosquitoes and other biting insects. The non-toxic repellant is safe to use on dogs and horses.
How does it work?
The ingredients have insecticidal effect on fleas and flies. The fast-acting formula kills fleas and flies on dogs and other animals. With the repellant effect, it repels mosquitoes, flies and other biting insects to protect dogs from getting fly bitten on their ears and body.
WHAT IS TROY REPEL-X?
Troy Repel-X Insecticidal and Repellent Spray offers proven fly repellency up to 12 hours and effective repellence of other biting insects up to 4 hours in horses, dogs, cattle, and pigs.
Active Ingredients: 20 g/L DIETHYLTOLUAMIDE, 5 g/L CITRONELLA OIL, 2 g/L PYRETHRINS.
Contains: 8 g/L PIPERONYL BUTOXIDE (SYNERGIST)
Safeguards your pet against flies and biting insects.
Dosage and Administration
Spray the animal lightly for a few seconds with a sweeping motion from head to rear. Apply twice daily when infestations are severe. Avoid getting spray into animals’ eyes. For animal sheds, spray the inner walls thoroughly and any other place where flies and insects settle. Re-spray as necessary. If irritation occurs discontinue use – consult a veterinarian.
Administration Route: Topical.
Withholding Period: Meat and milk: Zero (0) days.
Contraindications:
Target species |
Dogs/Horses |
Mode of administration |
Topical |
Active Ingredients |
N, N-Diethyltoluamide, Di-N-propyl isocinchomeronate, N-Octyl Biccloheptene dicaroboximide, Piperonyl Butoxide, Citronella, Pyrethrins. |
Manufacturer |
Troy |
Brand Name |
Troy |
Excellent treatment
This product is very helpful. My dog always used to get troubled by fleas a lot but now after using Troy, you cannot see even a single flea on him. So cool! Thanks!
Great product. It effectively removes flies everytime they bother my cattle.
Prevents flies and mosquitoes from nearing my dog. He finally stays lively and cheerful.
Very effective, since I have started using this on my dog, Gamora, she seems to be relieved and calm
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