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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Neoveon Plus is an affordable monthly spot-on for the treatment and prevention of flea infestation and biting lice on cats and kittens. Neoveon Plus breaks flea lifecycle as it kills all life stages of fleas on the cat and its surroundings. Its rapid onset of action kills re-infestations of newly acquired adult fleas effectively. It prevents the development of flea eggs, larvae, and pupae produced by all adult fleas acquired for six weeks after treatment. Neoveon Plus is also suggested for the treatment and control of Flea Allergy Dermatitis in cats.
Neoveon Plus is safe for kittens over 8 weeks of age. It is also safe for use for pregnant and lactating queens.
How does it work?
Neoveon Plus is a topical flea and lice treatment for cats and kittens. It is formulated with two key ingredients, fipronil and S-methoprene. When you apply it to your cat/kitten, the fipronil starts working on parasites, causing them to die due to paralysis. The other ingredient, S-methoprene, is an insect growth regulator that stops parasites from developing. Thus, S-methoprene prevents re-infestations.
Dosage and administration:
| Pet | Pack | Contents in one tube | Number of Tubes per Month |
| Cats & Kittens | Green | 0.5ml/tube | 1 |
| Target Species | Cats and Kittens |
| Mode of Administration | Topical |
| Active Ingredients | Fipronil, S-methoprene |
| Manufacturer | Neove Pharma Australia |
| Brand Name | Neoveon Plus |
I'm thinking to but it again
I like the way my lil one responded to this one
What an absolute effective product this is!!!
After ordering, the order came in real quick time
My vet recommeded this too
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