Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill’s Prescription Diet Metabolic + Mobility (Weight and Joint Care) Dry food with chicken flavour is exclusively for overweight dogs and for dogs with mobility issues due to obesity. This nutritionally rich dry food is uniquely formulated to assists manage your dog’s weight and joint health. Metabolic + Mobility Canine food has clinically proven nutrition to support mobility and improves dog’s ability to run within 21 days. Enriched with fibre blended from fruits and vegetables, the diet food helps reduce body weight by 13% in 60 days.
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Administer the dosage according to feeding guidelines.
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Gradually transition to your pet’s new food over a period of 7 days.
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Provide fresh drinking water always along with food.
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To prevent suffocation, keep the package out of reach of children and pets.
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Use within 60 days after opening.
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Exclusively feed the recommended Prescription Diet dry and canned food.
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Adjust feeding amount as necessary to maintain optimal weight.
Feeding Guidelines
Weight Control
Ideal Weight of Dog |
Weight Loss |
Weight Control |
5 lb (2,3 kg) |
1/2 cup (45 g) |
3/4 cup (70 g) |
10 lb (4,5 kg) |
3/4 cup (70 g) |
1 1/4 cups (115 g) |
15 lb (6,8 kg) |
1 cup (90 g) |
1 5/8 cups (150 g) |
20 lb (9,1 kg) |
1 1/4 cups (115 g) |
2 cups (180 g) |
30 lb (14 kg) |
1 2/3 cups (150 g) |
2 3/4 cups (250 g) |
40 lb (18 kg) |
2 cups (180 g) |
3 1/3 cups (305 g) |
50 lb (23 kg) |
2 1/2 cups (230 g) |
4 cups (365 g) |
60 lb (27 kg) |
2 3/4 cups (250 g) |
4 2/3 cups (425 g) |
70 lb (32 kg) |
3 1/4 cups (295 g) |
5 1/4 cups (480 g) |
80 lb (36 kg) |
3 1/2 cups (320 g) |
5 2/3 cups (515 g) |
100 lb (45 kg) |
4 1/4 cups (385 g) |
6 3/4 cups (615 g) |
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Naturally works with your dog’s metabolism
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Helps your dog feel full and satiate
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Promotes agility and vitality in dogs
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A perfect blend of ingredients
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High fibre content makes it easy to digest
Average Nutrient and Calorific Value
Dry 3210 kcal/kg
Nutrient |
Dry Matter |
Protein |
28 |
Fat |
14.6 |
Crude Fiber |
14.9 |
Carbohydrate / NFE |
36.2 |
Calcium |
0.95 |
Phosphorous |
0.7 |
Sodium |
0.37 |
Magnesium |
0.159 |
Carnitine |
400 ppm |
Vitamin C |
324 mg/kg |
Vitamin E |
741 IU/kg |
Chondroitin Sulfate |
1174 mg/kg (ppm) |
Glucosamine |
738 mg/kg (ppm) |
Ingredients:
Chicken Meal, Brewers Rice, Pea Fiber, Whole Grain Corn, Corn Gluten Meal, Flaxseed, Soybean Mill Run, Dried Tomato Pomace, Powdered Cellulose, Wheat Gluten, Dried Beet Pulp, Chicken Liver Flavor, Fish Oil, Coconut Oil, L-Lysine, Lactic Acid, Pork Liver Flavor, Potassium Chloride, DL-Methionine, Iodized Salt, Carrots, Dicalcium Phosphate, vitamins (Vitamin E Supplement, L-Ascorbyl-2-Polyphosphate (source of Vitamin C), Niacin Supplement, Thiamine Mononitrate, Calcium Pantothenate, Pyridoxine Hydrochloride, Vitamin A Supplement, Biotin, Vitamin B12 Supplement, Riboflavin Supplement, Folic Acid, Vitamin D3 Supplement), Lipoic Acid, Choline Chloride, Calcium Carbonate, minerals (Manganese Sulfate, Ferrous Sulfate, Zinc Oxide, Copper Sulfate, Calcium Iodate, Sodium Selenite), Taurine, Glucosamine Hydrochloride, L-Carnitine, Mixed Tocopherols for freshness, Natural Flavors, Chondroitin Sulfate, Beta-Carotene.
Manufacturer:
Hill’s
Brand:
Hill’s Prescription Diet