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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Pro Plan LiveClear Kitten Chicken Formula with Probiotics is a complete and balanced diet for kittens aged 0-12 months, designed to reduce allergens in cat hair and dander by an average of 47% after just three weeks of daily feeding. This innovative formula contains a special egg-like protein that neutralizes the Feld1 allergen in cat saliva, helping minimize allergy triggers. Made with real chicken as the #1 ingredient, it provides high-quality protein to support healthy growth. Fortified with essential vitamins A, C, and E, along with Omegas 3 and 6, it promotes immune health, a glossy coat, and strong bones. Added prebiotics and probiotics support gut and kidney health for a healthy, happy kitten.
Daily Feeding Guide:
| SUITABLE FOR NEUTERED/STERILISED KITTENS | |||||
| AGE IN WEEKS | CAT WEIGHT | DRY KIBBLE | DRY KIBBLE + WET FOOD | ||
| 5-6 weeks | 650g | 39g | OR | 29g + ½ pouch | |
| 7-8 weeks | up to 800g | 43g | 23g + 1 pouch | ||
| 12 weeks | up to 1.3kg | 55g | 35g + 1 pouch | ||
| 4 months | up to 2kg | 56 - 62g | 45g + 1 pouch | ||
| 5 months | up to 2.5kg | 61 - 67g | 50g + 1 pouch | ||
| 6 to 12 months | up to 4kg | 65 - 72g | 52g + 1 pouch | ||
| Adult | Please transition to PRO PLAN® Adult food | ||||
| Target species | Cat |
| Product Type | Pet Food |
| Key Ingredients | Chicken (dehydrated Chicken, Chicken); brewers rice; whole grain wheat; poultry oil; dehydrated tuna; corn protein; dehydrated salmon; minerals, vitamins, amino acids, organic acids and flavours (including calcium, phosphorus, sodium, chloride, potassium, magnesium, manganese, copper, zinc, iron, iodine, selenium, vitamin A, vitamin B1, vitamin B2, vitamin B3, folic acid, vitamin B5, vitamin B6, vitamin B12, vitamin C, vitamin D, vitamin E, choline, methionine, taurine, pyrophosphates, liver flavour); fish oil; dried egg product; dried Bacillus coagulans fermentation product and natural antioxidants. |
Nutritional Analysis:
| Crude Protein | 41% |
| Crude Fat | 21% |
| Crude Fibre (Max) | 2.5% |
| Vitamin C (Min) | 70mg/kg |
| Vitamin D (Min) | 1,000 IU/kg |
| Vitamin E (Min) | 540 IU/kg |
| DHA (Min) | 0.1% |
| Omega 3 Fatty Acids (Min) | 0.5% |
| Omega 6 Fatty Acids (Min) | 3% |
| Bacillus coagulans (Min) | 1320 millions CFU/kg |
| Metabolizable Energy (ME) | 4.1 Kcal/g |
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