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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Pro Plan Kitten Starter Salmon & Tuna Formula is specially crafted to support both mother cats and their kittens during pregnancy, nursing, and weaning. With 43% high-quality protein from salmon and tuna, it provides essential nutrition for maternal energy and kitten growth. Enriched with colostrum, this formula boosts immunity, while DHA supports brain development. The kibble can be rehydrated with warm water to create a soft paste, making it easy for kittens to transition from milk. Essential vitamins and minerals promote healthy bones, teeth, and muscle development. With no added artificial colours, flavours, or preservatives, this complete and balanced diet ensures optimal growth and immune support for your feline family.
Feeding Guide:
| AGE IN WEEKS | CAT WEIGHT | DRY KIBBLE | DRY KIBBLE + WET FOOD | |
| Up to 3 Weeks | Mother's milk only | |||
| 3 - 5 weeks | up to 400g | Introduce Soaked Kibble up to 29g (1 Part + 2 parts warm water) | OR | 19g + 1/2 pouch |
| 5-6 weeks | 650g | 38g | 18g + 1/2 pouch | |
| 7-8 weeks | up to 800g | 42g | 22g + 1 pouch | |
| 12 weeks | up to 1.3kg | 54g | 34g + 1 pouch | |
| 16 weeks | up to 2kg | 61g | 41g + 1 pouch | |
| 20 weeks | up to 2.5kg | 66g | 46g + 1 pouch | |
| 24 weeks | up to 4kg | 62 - 68g | 51g + 1 pouch | |
| 25 weeks onwards | kitten 2nd Age | Please transition to PRO PLAN KITTEN FOOD | ||
| 52 weeks onwards | Adult | Please transition to PRO PLAN KITTEN FOOD | ||
| Target species | Cat |
| Product Type | Pet Food |
| Key Ingredients | Salmon and tuna; dehydrated chicken; whole grain wheat; poultry oil; wheat protein; brewers rice; minerals, vitamins, amino acids, organic acids and flavours (including calcium, phosphorus, sodium, chloride, potassium, magnesium, manganese, copper, zinc, iron, iodine, selenium, vitamin A, vitamin B1, vitamin B2, vitamin B3, folic acid, vitamin B5, vitamin B6, vitamin B12, vitamin C, vitamin D, vitamin E, choline, methionine, taurine, pyrophosphates); corn protein; colostrum and natural antioxidants. |
Nutritional Analysis:
| Crude Protein | 43% |
| Crude Fat | 23% |
| Crude Fibre (Max) | 2.5% |
| Calcium (Ca) (Min) | 1.2% |
| Phosphorus (P) (Min) | 1% |
| Vitamin C (Min) | 70mg/kg |
| Vitamin D (Min) | 1,000 IU/kg |
| Vitamin E (Min) | 540 IU/kg |
| Taurine (Min) | 0.1% |
| DHA (Min) | 0.15% |
| Omega 3 Fatty Acids (Min) | 0.8% |
| Omega 6 Fatty Acids (Min) | 3% |
| Metabolizable Energy (ME) | 4.1 Kcal/g |
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