Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill's Science Diet Hairball Control Adult Dry Cat Food
Hill's Science Diet Adult Hairball Control Chicken Recipe Dry Cat Food is a nutritionally rich diet formulated especially to avoid hairball formation in all breeds of cats. Made up of natural fibers, proteins, Omega 6 fatty acids and other nutrients, this cat food ensures skin and coat health. It is recommended for 1 to 6 years old cats that are prone to hairballs
Feeding Guidelines:
Introduce Hill's Science Diet Adult Hairball Control Chicken Recipe Dry Cat Food by mixing increasing amount of it with your pet’s current food during the course of seven days.
To get exact quantity of one time feed, divide the amount of food given into the following table by the number of times you feed the pet.
These are general guidelines. Your pet may need more or less food as per his/her age, temperament and activity level.
Keep fresh drinking water readily available throughout the day. Wash bowls with soap and hot water after each usage.
Adult maintenance:
Weight of Cat |
Amount per Day |
5 lb (2,3 kg) |
3/8 cup (35 g) - 1/2 cup (45 g) |
10 lb (4,5 kg) |
2/3 cup (60 g) - 7/8 cup (75 g) |
15 lb (6,8 kg) |
7/8 cup (75 g) - 1 1/4 cups (110 g) |
Note:
- An eight fluid oz. measuring cup of Adult Hairball Control contains 3.1 oz. by weight.
- This diet is not recommended for kittens, pregnant or nursing cats.
- Reduces hairballs
- Supports formation of lean muscles
- Maintains optimum weight
- Ensures healthy skin and coat
Nutrient Analysis:
Nutrient |
Dry Matter % |
Protein |
29.5 |
Fat |
15.5 |
Carbohydrate (NFE) |
31.2 |
Crude Fiber Min. |
6.5 |
Crude Fiber Max. |
11 |
MOisture Max. |
8 |
Calcium |
0.68 |
Phosphorus |
0.6 |
Sodium |
0.46 |
Potassium |
0.76 |
Magnesium |
0.091 |
Taurine |
0.27 |
Vitamin C |
85 mg/kg |
Vitamin E |
5000 IU/kg |
Omega-3 Fatty Acids* Min |
0.2 |
Omega-6 Fatty Acids* Min |
2.5 |
Calorie Content:
Dry 3673 kcal/kg (323 kcal/cup)
Ingredients:
Chicken, Whole Grain Wheat, Corn Gluten Meal, Chicken Fat, Powdered Cellulose, Chicken Meal, Wheat Gluten, Chicken Liver Flavor, Dried Beet Pulp, Calcium Sulfate, Lactic Acid, Soybean Oil, Potassium Chloride, Fish Oil, Choline Chloride, L-Lysine, Iodized Salt, Dicalcium Phosphate, vitamins (Vitamin E Supplement, LAscorbyl‐ 2‐Polyphosphate (source of Vitamin C), Niacin Supplement, Thiamine Mononitrate, Vitamin A Supplement, Calcium Pantothenate, Riboflavin Supplement, Biotin, Vitamin B12 Supplement, Pyridoxine Hydrochloride, Folic Acid, Vitamin D3 Supplement), Taurine, minerals (Ferrous Sulfate, Zinc Oxide, Copper Sulfate, Manganous Oxide, Calcium Iodate, Sodium Selenite), Mixed Tocopherols for freshness, Natural Flavors, Green Peas, Apples, Cranberries, Carrots, Broccoli, Beta‐Carotene