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Shipping Fee

A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.

Standard shipping charges based on the product weight and shipping location shall be applicable to these products.

The shipping fees will be calculated before checkout

Goods Returned to Sender

In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.

Change of Mind Returns

Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.

We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:

The product has been removed from its original packaging.
Labels or seals on the product have been tampered with or removed.
The product has clear signs of use, damage, or is soiled.
The product contains food or medication.
The end customer received the product more than 14 days ago.

Damaged or Incorrect Goods

Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.

We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.

Returning a Product

Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:

Returns, 1/106-108, Station Road, Seven Hills, NSW 2147

Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.

Product refunds will be credited to the original payment method used for the purchase.

Cancelling an Order

Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.

Nature's Miracle Urine Destroyer Plus for Dogs

Nature's Miracle Urine Destroyer Plus for Dogs is the ultimate formulation for dog parents looking for an easy and effective way to get rid of stains and odours caused by dog urine. It is a specially formulated spray that combines powerful enzymes and bacteria to break down urine molecules, eliminating both the stain and the odour from surfaces.

This powerful formula can be safely used on a variety of surfaces, including carpets, hard floors, furniture, fabrics, and more. Moreover, it leaves behind a fresh fragrance made from essential oils, ensuring that your home smells clean and fresh after use. This Nature's Miracle Urine Destroyer Plus for Dogs is a perfect solution for dog parents wanting a clean and odour-free home.

Shake well before using.
Do not apply directly to animals.
If spraying on fabrics, test for colour fastness by applying to a hidden area; wipe with a cloth. Do not use it on those surfaces if the colour is removed from the test area.
Do not dilute the product.
Do not use on untreated hardwood, leather, suede, silk, or wool specialty fabrics.

For stain and odour removal:

Blot up as much of the stain as possible, and then drench the stain with the spray.
Wait for fifteen minutes, and then blot away the stain with a cloth.
For tough stains, gently scrub and wait for 15 minutes, and then blot away the stain with a cloth.
For tough odours, re-soak the area and allow the spray to work, and then wipe the stain with a cloth.
Keep dogs away when cleaning the stains.

Powerful bacteria-based, enzymatic formula
Helps remove tough stains and odours
Eliminates dog urine stains and odours
Suitable for use on carpets, hard floors, furniture, fabrics, and more
Great for cleaning up everyday pet messes
Leaves a fresh, light scent

Keep it out of the reach of children.
Avoid contact with eyes, skin, or clothing.
If contacts with eyes, flush them with water for at least 15 minutes.
In case of contact with skin, wash with plenty of water.
Get medical help if the irritation persists.

Target species	Dogs
Mode of administration	Spray
Active Ingredients	Water, Alcohols, C9-11, Ethoxylated Microbial Mixture, Preservative, Fragrance, Propylene Glycol, Pentasodium Triphosphate, Sulphonic Acids, Undecyl Alcohol, Tetrasodium Pyrophosphate, d-Limonene, Alpha-Olefin (C14-16), Sodium Sulphate, and Citric Acid.
Brand Name	Nature's Miracle

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