Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Lickimat Wobble
Created to ease boredom, anxiety and promote licking at the same time, Lickimats are the perfect stress buster for both dogs and cats. Lickimats promote slow feeding and can be used as a fun alternative to slow feed bowls. Lickimat is ideal for serving pets with yogurt, treats, spreads, peanut butter, and many more eatables your pet craves for.
Lickimat Wobble's unique textured patterns satisfy your pet's tongue and enhance taste through licking. The surface area is made out of natural rubber that scraps food particles and smelly bacteria from their mouth to promote fresher breathing. Through slower feeding, Lickimat Wobble lowers gastric problems and enhances digestion.
Made from food-grade, non-toxic TPR, Lickimat Wobble is invented for playful chewer pets who like to chew anything and everything. Lickimat Wobble is chew-resistant and ideal for small and medium sized dogs to serve them with dry, wet, raw and liquid food at the same time without a mess.
Lickimat Wobble is suitable for use in cats and dogs of all sizes and breeds. It is 100% dishwasher safe, freezer safe, and microwave friendly.
How it works?
Lickimat Wobble promotes slow eating that lowers abdominal fullness. Plus, it encourages licking that produces saliva to protect your loved animal's gums and teeth. The saliva contains digestive enzymes like Amylase which aids in digestion.
- Make Lickimat Wobble ready with the treat/food you wish to serve your pet with.
- Spread the treat in a shape of small circle in the centre of the mat.
- Offer the treat loaded mat to your pet.
- Redirect your pet to the Lickimat treat by offering a toy or a treat if they start chewing on the mat.
- Repeat the process after some time or on another day.
- Reduces stress, anxiety and destructive behaviour
- Encourage licking and relieves boredom
- Promotes slow feeding and is used as a fun alternative to slow feeding bowls.
- Ideal for serving pets with treats, spreads, yogurt, and peanut butter
- Chew-resistant
- Enhance taste through licking
- Made from non-toxic, food-grade TPR
- Reduces gastric problems and promotes digestion
- Suitable for dogs and cats of all breeds and sizes
- Dishwasher safe, freezer safe, and microwave-friendly
- Available in different colors (green, orange, and turquoise)
- Keep away from flammable products
- Supervise your pet for the first few times when using Lickimat
- Make sure your dog does not chew the mat
Material |
Non–toxic food grade TPR |
Dimensions |
17 x 17 x 8 cm/ 6.5″ x 6.5″ x 3.1″ |
Weight |
0.226 kg |
Manufacturer |
Innovative Pet Products |
Brand Name |
LickiMat |