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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Ipromea Woof Wonder Glow Shampoo is the ultimate solution for pet parents looking for a soothing and gentle shampoo for their dogs and cats. Made with probiotics and hypoallergenic active ingredients, this shampoo is specially formulated to provide a deep cleansing while nourishing and moisturising the skin and coat.
The oatmeal property of this formula helps to soothe irritated skin and reduce itching, making it ideal for pets with sensitive skin or allergies. The tea tree oil helps the skin heal and rejuvenate. Its hypoallergenic nature ensures that your pet is safe from any potential allergic reactions or skin irritations. Its special Zoonatant probiotic supernatant helps inhibit pathogenic bacteria by balancing the bacterial growth in the skin and coat. This promotes a healthier and more balanced microbiome, reducing the risk of infections or skin problems.
This shampoo is ideal for use if your pet has dry and flaky skin, yeast infections, dull coat, dermatitis, itchy and irritated skin, etc. With its gentle and effective cleansing properties, Ipromea Woof Wonder Glow Shampoo leaves pets smelling fresh and looking their best.
| Target Species | Dogs and Cats |
| Mode of application | Topical |
| Key Ingredients | Lactobacillus spp. Zoonatant (Z-200), Lactococcus spp. Zoonatant(Z-300), RO Water (Aqua), Decyl Glucoside, Cocamidopropyl Betaine, Coco Glucoside, Glycerol, Oatmeal Extract, Phenoxyethanol, Xanthan Gum, Tea Tree Oil, Salt, Sodium Hydroxide. |
| Brand | Ipromea |
Really loved this shampoo for my pooch. It has a great fragrance and my bud looks super shiny. Happy with the purchase.
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