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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Vitalitae Digestion Superfood Jerky for Dogs is designed to promote intestinal and digestive health through its prebiotic-rich formula. This unique blend of natural ingredients helps relieve stomach discomfort, reduce gas, and stimulate the growth of beneficial bacteria in the gut. Made from all-natural, healthy, meat-based ingredients, this jerky provides a delicious and effective way to support your dog’s digestive system. Prebiotics in the formula aid in optimizing the gut's microbial balance, enhancing digestion and overall well-being. Suitable for dogs of all ages, this nutritious treat ensures your pet enjoys the benefits of improved gut health while savoring a tasty snack.
How it works?
Vitalitae Digestion Superfood Jerky works by combining prebiotics with natural ingredients to support digestive health. Prebiotics promote the growth of beneficial gut bacteria, optimizing the gut's microbial balance for better digestion. This meat-based treat helps relieve stomach discomfort and reduce gas, making it a tasty and effective way to support your dog’s overall digestive well-being.
Feeding Guide (Suggested):
| Dog Size | Dog Weight | Straps |
| Toy | <5 kg | 0.5 |
| Small | 5-10 kg | 0.5-1 |
| Medium | 10-25 kg | 1-1.5 |
| Large | >25 kg | 2 |
| Target Species | Dog |
| Product Type | Pet Treats |
| Key Ingredients | Chicken meat, Wheat flour, hemp seed oil, Hemp seed protein, Vegetable Glycerine, inulin, potassium sorbate, vitamins & minerals. |
| Brand | Vitalitae |
Typical Analysis:
| Protein | 19.3% |
| Fat | 27.5% |
| Metabolizable Energy | 4413 Kcal/Kg |
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